Santiago Villarruel Vazquez
Las Vegas
Summary
Dynamic Account Manager at Nature Touch Inc. with a proven track record in client communication and project management. Expert in enhancing customer satisfaction through proactive site inspections and effective problem-solving. Skilled in team coordination and employee mentoring, consistently delivering quality services that exceed client expectations.
Overview
11
11
years of professional experience
Work History
Account Manager
Nature Touch inc
Janesville
09.2014 - 04.2025
- Coordinate with landscaping crews and project managers to ensure that services are completed on time, on budget, and to client standards.
- Address client concerns promptly and professionally, following up to ensure satisfaction.
- Conduct routine site inspections to ensure quality control and proactively identify areas for improvement or additional services.
- Assist in creating, renewing, and managing service agreements. Ensure clients are aware of all terms and services.
Education
High School Diploma -
Joseph A. Craig High School
Janesville, WI06-2013
Skills
- Client communication
- Site inspection
- Customer relationship management
- Team coordination
- Attention to detail
- Client relations
- Multi-task management
- Active listening
- Verbal and written communication
- Customer engagement
- Project management
- Problem-solving
- Employee mentoring
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Account Manager
Nature Touch inc
09.2014 - 04.2025
High School Diploma -
Joseph A. Craig High School
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