Santina J.
Cleveland
Summary
Dedicated professional with a proven track record of excellence in customer service and cash handling, honed at KCC Catering and other esteemed institutions. Skilled in team collaboration and maintaining high accuracy levels in financial transactions, I consistently maintain employer expectations through exceptional work ethic and integrity.
Overview
19
19
years of professional experience
Work History
Cashier
KCC Catering
12.2024 - Current
- Greet customers entering store and respond promptly to customer needs.
- Welcome customers and help determine their needs.
- Work flexible schedule and extra shifts to meet business needs.
- Operates cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bartender
K AN S LOUNGE
01.2024 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Manage cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently open and close the bar according to established procedures, ensuring preparedness for each shift.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
Secretary
University Hospitals Cleveland
08.2006 - 01.2021
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Supported office staff and operational requirements with administrative tasks.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
Education
Associate Of Applied Arts - Liberal Arts
Cuyahoga Community College
Cleveland, OH06.2005
Skills
- Exceptional Customer Service
- Work ethic and integrity
- Time management skills
- Electronic cash and credit card handling
- Computer operation
- Cleaning and sanitizing
- Team collaboration and communication
- Money handling
Affiliations
UNITED STATES NAVY VETERAN
Timeline
Cashier
KCC Catering
12.2024 - Current
Bartender
K AN S LOUNGE
01.2024 - Current
Secretary
University Hospitals Cleveland
08.2006 - 01.2021
Associate Of Applied Arts - Liberal Arts
Cuyahoga Community College
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