Santina Pruitt
Daly City
Summary
Dynamic facilitator with several years of corporate training experience spanning across all levels and facets of employee development. Meticulous instructor with expertise in staff management, corporate communications, leadership tactics and program management.
Resourceful Facilitator known for high productivity and efficient task completion. Specialize in effective communication, problem-solving strategies, and group management techniques. Excel in leadership, adaptability, and empathy, ensuring smooth facilitation and positive outcomes in diverse group settings. Possess ability to create engaging environments that foster learning and collaboration.
Overview
2
2
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Speech facilitator
Best Life Therapy
Beckley
10.2024 - Current
- Facilitated group discussions to enhance participant engagement and understanding.
- Coordinated logistics for training sessions and workshops to ensure smooth operations.
- Assisted in developing training materials and resources for effective learning experiences.
- Typed speech documents swiftly to facilitate seamless communication during presentations.
- Guided children in developing effective communication skills.
Bank Teller
Pioneer community bank
Welch
05.2023 - 04.2024
- Processed customer transactions efficiently using advanced banking software.
- Assisted customers with account inquiries and provided account information.
- Balanced cash drawer daily to ensure accurate financial reporting.
- Handled customer complaints professionally while maintaining positive relationships.
- Promoted bank services and products to enhance customer engagement.
- Collaborated with team members to maintain a smooth workflow during peak hours.
- Ensured compliance with banking regulations and internal policies consistently.
- Conducted end-of-day reconciliation procedures for all transactions processed.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
Nursing
McDowell County Career Technology Center
Welch , Wv 06.2023 - 07.2024
Big Creek High School
War, WVSkills
- Group facilitation
- Training material development
- Customer transactions processing
- Cash handling accuracy
- Complaint resolution
- Customer engagement
- Financial reporting compliance
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Workshop coordination
- Data entry speed
- Relationship building
- Advocacy
- Brainstorming
- Icebreakers
- Agenda setting
- Assertiveness
- Group dynamics
- Negotiation
- Operations management
- Data analysis
- Financial management
- Facilitation techniques
- Cash handling
Languages
English
Full Professional
Certification
- High school diploma
- Diploma in LPN
Accomplishments
- National honor society in nursing school
Timeline
Speech facilitator
Best Life Therapy
10.2024 - Current
Nursing
McDowell County Career Technology Center
06.2023 - 07.2024
Bank Teller
Pioneer community bank
05.2023 - 04.2024
Big Creek High School