Santino Pellicane
Fort Myers
Summary
Experienced Supervisor with a strong background in overseeing production and installation of hurricane shutters, ensuring top-tier quality and efficiency. Skilled in managing teams of installers and technicians, driving projects from start to finish while maintaining safety standards in high-pressure environments. Proficient in coordinating, scheduling, and completing operations to meet tight deadlines and client expectations. Adept at training and mentoring staff to improve performance, reduce errors, and increase productivity. Committed to delivering exceptional customer service, ensuring that each installation meets both technical specifications and client satisfaction
Overview
3
3
years of professional experience
Work History
Supervisor of Operations
Collier Shutter Company
05.2021 - 08.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
Education
High School Diploma -
Naples High School
Naples, FL05-2024
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Workflow optimization
- Project management
- Operational planning
- Project planning and development
- Task delegation
- Performance evaluation
- Decision-making
- Strategic planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor of Operations
Collier Shutter Company
05.2021 - 08.2024
High School Diploma -
Naples High School
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