Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Santos Patricio

Medical Assistant And Lab Tech
Denver,CO

Summary

Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Familiar with OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach.


RMA Certification, American Red Cross BLS, American Heart Association BLS.

Overview

2025
2025
years of professional experience
1
1
Certification
2
2
Languages

Work History

Medical Assistant- CHPG Neurosciences and Spine

Common Spirit
10.2023 - 12.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Medical Assistant - Plastic Surgery Center

UC Health Hospital
6 2021 - 10.2023
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Medical Assistant

Concentra
09.2020 - 06.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.

Laboratory Technician

Denver Health - Main Laboratory
02.2016 - 09.2020
  • Tracked and collected specimens by initialing, dating and noting times of collection.
  • Resolved unusual test orders by contacting physicians, nursing stations, or reference laboratories.
  • Processed patient specimens according to priority and communicated results to medical staff.
  • Prepared samples for shipping and disposal of bodily fluids and samples in proper containers.
  • Executed corrective actions when test controls were outside specified limits.
  • Kept laboratory in compliance with all applicable guidelines and laws.
  • Stored, transported and submitted samples.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Verify accuracy of known test and samples with medical staff to make sure right test is ordered.
  • Restock stations with supplies for following workday.

Medical Assistant

Denver Health - Infusion Clinic
08.2014 - 02.2016
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Provided sympathy and comfort for terminally ill patients and families.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Implemented care and efficiency improvements to support and enhance office operations.

Medical Assistant

Denver Health -Surgery Clinic
10.2010 - 08.2014
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.

Medical Assistant

Temps Inc. Staffing Solutions
09.2005 - 06.2010
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Obtained pre- and post-treatment vital signs and weight.
  • Offered age-appropriate patient care before, during and after exams.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled and accompanied clients to medical appointments.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Welcomed patients and inquired about wellbeing since last treatment.

Education

Associates of Occupational Studies - Medical Specialties

College America
Denver, CO

Skills

    Lab result interpretation

    Medical laboratory procedures

    Infection control and aseptic procedures

    Medical transcription

    Completing insurance forms

    Simple dressings

    Monitoring patient progress

    Phlebotomy

    Laboratory maintenance

    Regulatory Compliance

Accomplishments

  • Successfully finished my 160 hour externship at the VA Hospital. Volunteered my MA/Phlebotomy skills in 5 different 9 News Health Fairs. Daily tasks performed at the VA Hospital where phlebotomy in the lab, vital signs, urinalysis, finger sticks, blood pressure, pulse, temperature, respiration, practice aseptic procedures, check in and out patients as well as escorting patients to there rooms.
  • Up to date with Denver Health continuing education credits.
  • 5 and 10 year pin for continuous employment at Denver Health.

Certification

Medical Assisting

Timeline

Medical Assistant- CHPG Neurosciences and Spine

Common Spirit
10.2023 - 12.2024

Medical Assistant

Concentra
09.2020 - 06.2021

Laboratory Technician

Denver Health - Main Laboratory
02.2016 - 09.2020

Medical Assistant

Denver Health - Infusion Clinic
08.2014 - 02.2016

Medical Assistant

Denver Health -Surgery Clinic
10.2010 - 08.2014

Medical Assistant

Temps Inc. Staffing Solutions
09.2005 - 06.2010

Medical Assistant - Plastic Surgery Center

UC Health Hospital
6 2021 - 10.2023

Associates of Occupational Studies - Medical Specialties

College America

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Santos PatricioMedical Assistant And Lab Tech