Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Santos Reyna

Overview

6
6
years of professional experience

Work History

UTRGV Department of Theatre

Lighting Designer/ Technician Workstudy
Edinburg, Texas
01.2023 - 05.2023
  • Rigged lighting equipment and attached safety cables.
  • Patched and wired lights to dimmers.
  • Tested and inspected lighting equipment before use and made necessary adjustments and repairs.
  • Created and read lighting plots.
  • Established light levels, cue fade times and other cues by programming into an "ETC IonXE 20" light board.

Bert Ogden Arena/ HEB Park

Operations Crew Member
Edinburg, TX
09.2022 - 04.2023
  • Adhered to safety protocols in storing, loading and unloading set pieces and stage equipment.
  • Assisted in stage and technical setup and breakdown for music performances, sports, and other events.
  • Remained efficient, active and ready to respond to requests or assistance during events.
  • Worked closely with clients and their requests for success.

Driver

Luby's Cafeteria
Edinburg , TX
12.2023 - Current
  • Loaded catering foods and goods into delivery vehicle to transport items to location.
  • Organized food tables, beverage areas, and other service stations prior to events.
  • Organized catering supplies and verified inventory levels for upcoming events.
  • Ensured timely delivery of prepared meals to designated locations within specified time frames.
  • Responded promptly to any customer complaints or inquiries related to orders or services rendered.

Cashier

Luby's Cafeteria
Edinburg, TX
08.2023 - 12.2023
  • Maintained cleanliness of checkout area including countertops, registers, windows, doors, and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked items and supplies as needed.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Removed trash regularly to maintain strong hygiene standards.

Disney

Attractions Cast Member
Orlando, FL
05.2022 - 08.2022
  • Served guests with an enthusiastic, helpful, and courteous demeanor to promote positive, memorable experiences.
  • Built relationships with guests and created a welcoming and magical environment.
  • Received comments and complaints and worked to deliver solutions to achieve guest satisfaction.
  • Remained up to date on emergency practices and procedures to guide guests to safety if necessary.
  • Monitored guests and equipment during rides to prevent accidents.
  • Enforced safety protocols.

UTRGV Department of Theatre

Box Office Workstudy
Edinburg, TX
09.2021 - 05.2022
  • Provided guest with information regarding performances or upcoming shows.
  • Greeted patrons at theatre performances and collected tickets.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Cropped and edited digital images to enhance the quality.
  • Took photographs for department social media and marketing.
  • Planned and obtained original shots using innovative thinking and techniques.
  • Identified target audience and developed efficient plans to engage and interest individuals.
  • Utilized Instagram, Twitter, and Facebook to promote upcoming shows.

UTRGV University Recreation & Wellness Center

Member Services
Edinburg, TX
10.2018 - 07.2020
  • Helped guests resolve account problems and navigate internal systems to handle routine needs.
  • Maintained strong knowledgebase of product options and sales promotions to better serve every guest.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
  • De-escalated problematic scenarios with guests, maintaining a calm and courteous demeanor.

Stripes Convenience Store

Sales Associate
Edinburg, TX
05.2018 - 10.2018
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Cleaned inside/outside, straightened displays and maintained neat and inviting atmosphere for optimum guest satisfaction.
  • Managed in-store food and general merchandise inventory with a device, stocked goods and documented low stock levels.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Greeted guest promptly and responded to questions.
  • Oversaw food and beverage operations in line with health code standards and good practices for consumer safety.

Education

Bachelor of Arts in Theatre (Design) - Minor In Mass Communications

The University of Texas Rio Grande Valley
Edinburg, TX 78542
05.2023

Skills

  • Organization
  • Problem Solving
  • ETC ION
  • Leadership
  • Collaboration
  • Team Player
  • Communication
  • Adaptable
  • Management
  • Bilingual
  • Driver's License

Accomplishments

- Disney College Internship (2022)

- Treasurer for "Latino Theatre Initiatives" (2019-2023)

- Engaged Scholar & Artist Award (2021)

- Theatre Festival Coordinator (2019)

References

Alexandra Gonzalez

Theatre Box Office Manager

Phone: (956) 665-3581

Email: alexandra.gonzalez@utrgv.edu

Miguel Salazar

Assistant Professor

Phone: (956) 665-3888

Email: miguel.salazar03@utrgv.edu

Eric Sanchez

Production Manager

Phone: (956) 665-3586

Email: eric.sanchez@utrgv.edu

Timeline

Driver

Luby's Cafeteria
12.2023 - Current

Cashier

Luby's Cafeteria
08.2023 - 12.2023

UTRGV Department of Theatre

Lighting Designer/ Technician Workstudy
01.2023 - 05.2023

Bert Ogden Arena/ HEB Park

Operations Crew Member
09.2022 - 04.2023

Disney

Attractions Cast Member
05.2022 - 08.2022

UTRGV Department of Theatre

Box Office Workstudy
09.2021 - 05.2022

UTRGV University Recreation & Wellness Center

Member Services
10.2018 - 07.2020

Stripes Convenience Store

Sales Associate
05.2018 - 10.2018

Bachelor of Arts in Theatre (Design) - Minor In Mass Communications

The University of Texas Rio Grande Valley

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Santos Reyna