Santos Salazar
Toledo,OH
Summary
Experienced professional focused on meeting or exceeding objectives seeking New Car Sales Associate position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Luna Pier Beach Cafe
Luna Pier, MI
03.2021 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Enhanced sales by promoting [Type] products and assisting with creative menu selections.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
Barback/Server
Pinchers Bar And Grill
Fort Myers Beach, FL
08.2019 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Answered customers' questions, recommended items and recorded order information.
Insider
Hungry Howies Pizza & Subs
Toledo, OH
07.2017 - 06.2019
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Host
BD's Mongolian Grill
Toledo, OH
10.2016 - 02.2019
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Bedford Senior High School
Temperance, MI06.2018
Skills
- Performance Improvement
- Performance Monitoring
- Customer Service
- Investigating Complaints
- Verbal and Written Communication
- Guest Relations
- Upselling Techniques
- Time Management
- Upselling Strategies
Timeline
Kitchen Manager
Luna Pier Beach Cafe
03.2021 - Current
Barback/Server
Pinchers Bar And Grill
08.2019 - 04.2020
Insider
Hungry Howies Pizza & Subs
07.2017 - 06.2019
Host
BD's Mongolian Grill
10.2016 - 02.2019
High School Diploma -
Bedford Senior High School
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