Santos Vasquez
Los Angeles,CA
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, demonstrated through impactful contributions at El Indio and other roles. Excelled in creating welcoming environments and resolving customer issues promptly, showcasing a blend of strong interpersonal abilities and attention to cleanliness standards. Committed to continual improvement and efficiency, significantly enhancing guest satisfaction and operational smoothness.
Overview
20
20
years of professional experience
Work History
Housekeeper
California State University, Northridge
06.2004 - 09.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Restaurant Server
El Indio
08.2019 - 03.2020
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Delivery Driver
Deliver It
08.2021 - 07.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Ballot Harvesting
Labor Unions
09.2022 - 07.2024
- Worked effectively in fast-paced situations.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Skills
- Strong Work Ethic
- Exceptional customer service
- Cleanliness standards
- Safe Food Handling
- Sales Techniques
- Guest Engagement
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Ballot Harvesting
Labor Unions
09.2022 - 07.2024
Delivery Driver
Deliver It
08.2021 - 07.2022
Restaurant Server
El Indio
08.2019 - 03.2020
Housekeeper
California State University, Northridge
06.2004 - 09.2016
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