Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Environments
Skills Summary
Personal Information
Languages
Technical Specializations
Industry Experience
Generic
Santosh Gupta

Santosh Gupta

Mars,PA

Summary

Technology leader with 20 years of experience in delivering enterprise-grade solutions throughout the software development lifecycle. Expertise in application architecture, solution design, CI/CD pipelines, and production support for business-critical systems. Proven ability to manage cross-functional teams and drive innovation while aligning technology with business objectives. Committed to continuous learning and achieving measurable results in complex environments.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

Software Architect

CGI
Pittsburgh, PA
10.2024 - Current
  • Delivered PoC projects reflecting hands-on proficiency in creating data pipelines, AI-based assistants, and multi-agent LLM frameworks through adoption of contemporary technologies such as Apache Beam, Lang Chain, Lang Graph, and Mistral.

Software Architect

CGI | PNC
Pittsburgh, PA
09.2024 - Current
  • Leading the CL0 connectivity initiative to transition debit card authorization traffic from an internet-based model to a dedicated, secure circuit.
  • Serving as the application-level lead, coordinating across Fiserv, F5, network infrastructure, product, and business teams to ensure seamless execution.
  • Responsible for defining and implementing the migration strategy, including firewall rule configuration, DNS setup, and application-level readiness across environments.
  • This initiative enhances security, reduces latency, and improves the reliability of authorization processing by eliminating dependency on public internet paths.

Software Architect

CGI | PNC
Pittsburgh, PA
10.2019 - Current
  • Transformed legacy mainframe debit card authorization system into cloud-native, distributed architecture using OpenShift Container Platform, Spring Boot, and Spring Cloud.
  • Architected multi-layered resilient system to ensure high availability and optimal performance.
  • Migrated over 20 million customers seamlessly through collaboration with Fiserv, product teams, and business stakeholders.
  • Designed Kafka-based ingestion layer to stream authorization data for real-time access across banking and fraud systems.
  • Developed job processor framework for asynchronous handling of non-critical transactions, enhancing efficiency.
  • Collaborated with Fraud and AML teams to implement transaction limit enforcement and control cash deposits and withdrawals.
  • Introduced 'smart stand-in' strategy to minimize duplicate holds on accounts and reduce costly MIPS calls.
  • Aligned architecture with enterprise standards utilizing BIAN service definitions and guided Agile delivery via joint architecture design sessions.

Software Development Lead Architect

Cognizant | BNYM
Westborough, MA
01.2015 - 09.2019
  • Led full migration of legacy applications to new BXP environment, managing cross-functional team throughout project.
  • Collaborated with application and infrastructure teams to assess BXP setup and determine necessary changes.
  • Reviewed and updated application modules to align with BXP-supported technologies.
  • Coordinated build and deployment across multiple environments using Docker-based containers.
  • Managed offshore team by assigning tasks, designing modules, reviewing code, and ensuring thorough testing.
  • Focused on timely delivery while maintaining high-quality standards in all phases.

Software Development Lead Architect

Cognizant | BNYM
Westborough, MA
08.2014 - 09.2019
  • Served as technical lead for CMS Correspondence application, facilitating customer communication based on account updates.
  • Acted as primary liaison between business team, client manager, and development team.
  • Gathered business requirements, provided effort estimates, and supported project approval processes.
  • Led design, development, and deployment of enhancements across multiple applications.
  • Delivered reliable customer-facing solutions that met business needs and regulatory standards while maintaining schedule and scope.

Software Development Lead Architect

Cognizant | BNYM
03.2014 - 09.2019
  • Led technical efforts for Image Conversion Automation application, coordinating daily with business team and client manager to clarify conversion requirements.
  • Designed and automated inbound conversion process, reducing manual tasks and enhancing performance by 70%.
  • Optimized reliability and scalability of overall conversion workflow to support increased data loads.

Technical Lead

Cognizant | BNYM
11.2011 - 02.2014
  • Contributed to development and support of hybrid batch and UI-based application for NSCC-formatted files processing.
  • Improved file splitting efficiency to meet strict service level agreements.
  • Added support for new record types and integrated with UDS datastore and DTCC via NDM file transfers.
  • Designed web-based front-end for file status tracking, reprocessing, resending, CUSIP search, and admin functions.

Various Roles

Syntel | FDR|FeDEX|Target|Wells Fargo
05.2004 - 11.2011
  • Supported clients offshore and onshore in roles as Trainee, Analyst Programmer, and Technical Lead.
  • Contributed to all phases of software development lifecycle: requirement analysis, coding, code review, and deployment.
  • Owned technical reviews and managed production releases while actively participating in development.

Education

Master of Computer Application (MCA) -

RGPV
BHOPAL, MP, INDIA

Bachelor of Science - Math, Physics, Chemistry

KANPUR University
KANPUR, UP, INDIA

Skills

  • AWS and Azure
  • Cloud native development
  • Microservices architecture
  • Streaming applications
  • Containerization technologies, Kubernetes, and Docker, OCP
  • CI/CD pipelines
  • Spring Boot and Spring Cloud
  • OAuth and security protocols
  • Generative and agentic AI
  • Data structures and design patterns
  • Debit card processing and authorization
  • Fraud prevention strategies
  • Business analysis and system integration
  • Retail banking expertise
  • Performance optimization
  • Cross-team collaboration
  • Legacy system migration
  • Proof-of-concept development
  • Security and compliance
  • Technical leadership
  • System integration planning

Certification

  • Kubernetes Certified Application Developer Certification
  • AWS Solution Architect Associate Certification
  • TOGAF 9.1, Certification
  • Microsoft Azure Fundamentals & Administrator Certification
  • Designing Microsoft Azure Infrastructure Solutions, Certification in progress
  • AWS AI Cloud Practitioner Virtual Training Day: Certification in progress
  • Agentic AI 2.0 (LLM, RAG, AI Agent, MCP and A2A), Training

Accomplishments

  • Awarded Client Bridge Builder Award by CGI in 2024 for excellence in client engagement and cross-functional communication.

Timeline

Software Architect

CGI
10.2024 - Current

Software Architect

CGI | PNC
09.2024 - Current

Software Architect

CGI | PNC
10.2019 - Current

Software Development Lead Architect

Cognizant | BNYM
01.2015 - 09.2019

Software Development Lead Architect

Cognizant | BNYM
08.2014 - 09.2019

Software Development Lead Architect

Cognizant | BNYM
03.2014 - 09.2019

Technical Lead

Cognizant | BNYM
11.2011 - 02.2014

Various Roles

Syntel | FDR|FeDEX|Target|Wells Fargo
05.2004 - 11.2011

Master of Computer Application (MCA) -

RGPV

Bachelor of Science - Math, Physics, Chemistry

KANPUR University

Environments

Java/J2EE

Skills Summary

  • Micro Service, Micro App
  • Spring Boot, Spring Cloud, OAuth, Security
  • Kafka, AWS, Azure, Cloud Native Development
  • Kubernetes, Docker, CI & CD pipeline
  • Generative AI, LLM, RAG, Agentic AI, MCP, A2A, Lang Chain and Lang Graph
  • Data Structure, Design Pattern
  • Debit Card Authorization
  • Debit Card Posting & Settlement
  • Fraud implementation
  • Card Limit utilization
  • Cloud Native Development
  • System Integration
  • Cloud Computing
  • Retail banking
  • Asset Servicing

Prepaid Card

Personal Information

Title: Director Consulting Expert

Languages

  • Java
  • Python
  • C & C++
  • Json
  • XML

Technical Specializations

  • AWS
  • Azure
  • Cloud Native Development
  • Kafka
  • Micro Service
  • Micro App
  • Streaming App
  • Kubernetes
  • Docker
  • CI & CD pipeline
  • Spring Boot
  • Spring Cloud
  • OAuth
  • Security
  • LLM
  • RAG
  • AI Agent
  • MCP
  • A2A

Industry Experience

  • Financial Asset Servicing
  • Prepaid Card Process
  • Retail Banking
  • Logistic & Retail

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