Santosh Poudel
Spring,Texas
Summary
Dedicated and adaptable professional with a diverse background encompassing military service, transportation, and customer service roles. A former member of the US Army, I bring disciplined leadership, logistics expertise, and a strong work ethic to the civilian workforce. As a Uber driver, I honed my organizational skills and navigational proficiency, ensuring timely and efficient transportation services. Additionally, my experience as a clerk at a gas station has equipped me with excellent customer service inventory management, and attention to detail. I am now seeking a challenging position in the logistics field where I can leverage my unique skill set. My military background has instilled discipline, teamwork, and strategic planning, while my experience as an Uber driver and gas station clerk has enhanced my customer service and operational efficiency capabilities. I am eager to contribute my diverse skills to a dynamic logistics team, ensuring streamlined supply chain operations and optimizing transportation logistics.
Overview
10
10
years of professional experience
Work History
Operator Heavy Equipment
United States Army
08.2019 - 08.2023
- Being discipline and following orders
- Assigned as a team leader with the duties to includes responsible for health, welfare, and safety of over 5 soldiers; ensuring that soldiers meet the standards in personal appearance, maintain accountability for the individual and unit equipment
- Try to teach individual and collective training; develops unit cohesion; foster the value of loyalty and commitment
- Had to drive bulldozers and road graders, as well as other heavy earth moving equipment to clear and excavate
- We also used scrapers to cut and spread fill material, transport heavy constructional equipment with tractor-trailers, and assist with combat engineer missions
- In other words, horizontal construction engineers help pave the way for their fellow soldiers.
Uber Driver
Uber Technologies
07.2015 - 07.2019
- Communicating with passengers and transported to and from their desired destinations, as well as ensuring the great customer experience
- Maintaining my vehicle clean and in excellent condition, provided all-time excellent customer-service and resolved any customer problematic issues
- Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required
- Plus achieved and maintained a perfect 5-star Uber rider rating.
Cashier/Clerk
Exxon Gas Station
06.2013 - 07.2015
- Greet and meet the customer, scanning items and coordinating payments for the gas and in-store purchases
- Manage cash, debit and credit transactions and occasionally process cheques
- Had to pay attention to inventory and ensures that products don’t run out of stock, plus working with the vendor to keep track of the products at the end of each day and then placing orders
- Ensuring the items on the shelf have accurate price tags and fixes aisle labels to help customers find them quickly
- One of my main duties includes managing the funds in the cash register while balancing the accounts at the end of the day, count the cash in the drawers to ensure they match the cash purchase in the log.
Education
Associate degree in Act -
Houston Community College
Houston, Texas01.2008
Higher Secondary School -
Pokhara Multimodel Higher Secondary School
09.2006
Skills
- Logistics Planning and Execution
- Inventory Management
- Transportation Coordination
- Disciplined Leadership
- Customer Service Excellence
- Team Collaboration
- Attention to Detail
- Adaptability
Clearance
Secret
Citizenship
Yes- United State Of America
Veterans Preference
Pending (VRA)
Honors Awards
Nepal Red Cross Society, 01/2004
Other Information
Certified to types at a speed of 30+ words per minutes, with strong accuracy and efficiency. Proficient in utilizing various typing techniques and keyboard shortcuts. Skilled in word processing software such as Microsoft Word and Google Docs. Experienced in data entry and transcription tasks. Detail-oriented and able to maintain a high level of concentration and focus while typing. Committed to continually improving typing skills and staying updated with the latest typing skills and staying updated with the latest keyboarding techniques.
Languages
Hindi
Full Professional
Nepali
Native or Bilingual
Timeline
Operator Heavy Equipment
United States Army
08.2019 - 08.2023
Uber Driver
Uber Technologies
07.2015 - 07.2019
Cashier/Clerk
Exxon Gas Station
06.2013 - 07.2015
Associate degree in Act -
Houston Community College
Higher Secondary School -
Pokhara Multimodel Higher Secondary School
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