Summary
Overview
Work History
Education
Skills
Certificationsskillsapprenticeships
Websites
Activitiesvolunteerwork
Militaryexperience
Specialized skills and knowledge
Security Clearance
Timeline
Generic

Santrica Walker

Suffolk,VA

Summary

Executive Assistant. 20 years of experience providing exceptional executive support to senior executives, military officers, teams, and organizations. Organized with expertise in managing multiple projects, events, calendar organization, scheduling travel, and meeting, and note taking. Skilled Senior Administrator and Office Manager. Strong communication and leadership abilities. Managed office operations with precision, supervising staff, controlling budgets, and optimizing workflows. Program Manager/Project Manager. Demonstrated knowledge in various project management disciplines and tools. Thrive in dynamic, fast-paced settings - equally effective collaborating with teams or working independently to deliver results.

Overview

11
11
years of professional experience

Work History

ADMINISTRATIVE OFFICER | SENIOR ENLISTED LEADER | SENIOR PAY AND PERSONNEL ADMINISTRATOR

United States Navy, Navy Cyber Defense Operations Command
Suffolk, VA
09.2021 - Current

PROGRAM MANAGER

  • Utilized management tools to create GANTT and PERT charts for clear project planning.
  • Executed on-schedule distribution of expenses and pay entitlements.

OPERATIONS

  • Directed maintenance of payroll and administrative systems for naval workforce comprising 800 members.
  • Offered extensive administrative aid encompassing staff coordination, cost projections for travel, judicial matters, and HR oversight.
  • Managed executive schedules to guarantee punctual attendance at daily meetings and briefs.
  • Cultivated a productive team atmosphere, resulting in a 15% increase in internal retention.
  • Identified performance gaps through comprehensive analysis to implement continuous improvement measures.

RESEARCH & ANALYSIS

  • Collected data, prepared position papers, reports, and presentations regarding tasks, and formulated applied organization policies
  • Optimized workflows and responsiveness through process improvements, achieving a 40% reduction in delivery time.

WORK PRIORITIZATION & EXECUTION

  • Processed over 1,000 financial transactions linked to service member life cycle events such as transitions and reassignments.
  • Liquidated outstanding pay entitlements and unclaimed bonuses totaling $1 million, demonstrating fiscal responsibility.

ADMINISTRATIVE OFFICER | EXECUTIVE ASSISTANT | PROTOCOL ASSISTANT

United States Navy
Manama, Bahrain
02.2018 - 08.2021

FLAG STAFF EXECUTIVE ASSISTANT

  • Provided fleet-level support on a 3-star admiral's staff, organized high-level engagements with Department of Defense cabinet members, foreign military officers, and dignitaries, facilitated diplomatic interactions, briefings, and protocol events, and ensured seamless communication and cultural understanding.
  • Planned and coordinated 350+ official visits and 30+ formal functions with attention to detail.

PROJECT MANAGER

  • Delivered accurate assignments for the professional development of a group consisting of 25 individuals.
  • Planned and executed key programs and administrative tasks to meet objectives
  • Analyzed operational workflows, introducing policies to enhance efficiency.

LEADERSHIP

  • Served as Command Master Chief, guiding 500 personnel.
  • Led diverse teams in postal operations, manpower planning, and career development.
  • Increased productivity through process optimization and policy enforcement.

RECORD MAINTENANCE

  • Maintained accurate and up-to-date records for over 400 documents and reviewed 125 records to ensure compliance with security regulations, eliminating redundancies and alignment with DoD policies, and managed and preserved sensitive and confidential records

ADMINISTRATIVE CLERK

UNITED STATES NAVY
01.2014 - 01.2018

PROJECT MANAGER

  • Created detailed summaries of project status, monitored task delegation, and managed travel budgets.
  • Maintained accurate financial tracking for a quarterly $150K budget.

SUPERB ADMINISTRATOR

  • Handled administrative and HR tasks to ensure smooth daily operations.
  • Operated office equipment proficiently, including computers and copying machines.

OFFICE MANAGER

  • Orchestrated workflows across operations involving groups ranging from 200 to 6,000 personnel.
  • Ensured efficient pre- and post-deployment processing for smooth personnel transitions.
  • Oversaw core HR functions, including awards programs, leave management, and disciplinary actions.
  • Designed efficient systems for tracking actions.
  • LEGAL CLERK
  • Assisted the JAG, with document flow and case preparation for Non-judicial punishments, organized and type briefs, drafted and edited legal correspondence, and prepared case summaries

Education

Bachelor's Degree - Human Development and Family Studies

American Public University
04.2023

AA - Business Administration and Management

Columbia Southern University

Skills

  • Project Management
  • Calendar Management
  • Data Analysis
  • Team Building & Leadership
  • Event Planning
  • HR Management
  • Database Administration
  • Stakeholder Engagement
  • Performance Metrics
  • Reporting & Documentation
  • Oral & Written Communication
  • Proofreading
  • 50 typed words per minute
  • Microsoft Office 365 Suite

Certificationsskillsapprenticeships

  • Certified Project Officer, Project Management Institute
  • Office Manager/Administrative Services | Computer Operator, U.S. Dept of Labor
  • United States Navy Senior Enlisted Academy
  • 40 hours Project Management Professional
  • Leadership Development Facilitator
  • Drug and Alcohol Program Advisor
  • Security Manager
  • Microsoft Office 365 Suite
  • PeopleSoft
  • SharePoint
  • FlankSpeed
  • Google Workspace
  • Defense Travel System

Activitiesvolunteerwork

  • Volunteer Girls on the Run Coach, 2021, Present
  • School Advisory Committee DoDEA Bahrain Elementary School (elected), 2019, 2021
  • Volunteer Girl Scouts Overseas Troop Leader, 2019, 2021
  • Volunteer Girl Scout Troop Leader, 2015, 2018
  • Volunteer Runner Athlete for Team Hoyt Virginia Beach, 2014, 2019

Militaryexperience

25, E8, Yeoman, United States Navy

Specialized skills and knowledge

  • Excels in verbal and written communications.
  • Anticipates and addresses stakeholder needs through proactive intercession.
  • Conducts data-driven analysis to identify operational gaps and drive continuous improvement.

Security Clearance

Top Secret/SCI, Active through 04/2025

Timeline

ADMINISTRATIVE OFFICER | SENIOR ENLISTED LEADER | SENIOR PAY AND PERSONNEL ADMINISTRATOR

United States Navy, Navy Cyber Defense Operations Command
09.2021 - Current

ADMINISTRATIVE OFFICER | EXECUTIVE ASSISTANT | PROTOCOL ASSISTANT

United States Navy
02.2018 - 08.2021

ADMINISTRATIVE CLERK

UNITED STATES NAVY
01.2014 - 01.2018

Bachelor's Degree - Human Development and Family Studies

American Public University

AA - Business Administration and Management

Columbia Southern University
Santrica Walker