Sanya Costello
Rochester
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics. Personable and dedicated to customer service representatives with extensive experiences in the industry. A Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Subway
Rochester
07.2020 - Current
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained and mentored new staff on food safety and customer service standards.
- Managed inventory levels and coordinated supply orders for optimal stock availability.
- Implemented promotional strategies to attract more customers to the store.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained a clean and orderly work environment for optimal workflow.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Performed inventory counts of merchandise on a regular basis.
Dietary Aide
Hurlbut Nursing Home
Rochester
11.2024 - 01.2026
- Prepared nutritious meals according to dietary guidelines for residents' specific needs
- Maintained cleanliness and organization of dining and kitchen areas throughout shifts.
- Served meals to residents, ensuring proper portion sizes and dietary restrictions were met.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Treated patients and team members with dignity and respect.
- Delivered snacks to nurse station for distribution to specific residents.
Education
Criminal justice -
Arcadia High School
Rochester, NY 09.2020 - 06/2022
Skills
- Hardworking
- Determined
- Organized
- Self motivated
- Teamwork
- Respectful
- Adaptability
- Customer service
- Money handling
- Employee training
Timeline
Dietary Aide
Hurlbut Nursing Home
11.2024 - 01.2026
Criminal justice -
Arcadia High School
09.2020 - 06/2022
Assistant Manager
Subway
07.2020 - Current