Sanya Gill
Los Angeles,CA
Summary
Versatile Senior Manager specializing in sales / operations and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
9
9
years of professional experience
Work History
Senior Manager
Verizon Wireless
09.2023 - Current
- Building and mentoring the sales Team
- Providing on going sales training and support for the team to exceed sales,retention,quality and service.
- Maintaining the performance of the store by running retail inventory compliance.
- Engaging in business operations including budgeting,forecasting,analyzing and providing salesrepots.
Assistant Manager
Verizon Wireless
12.2021 - 08.2023
- Identified and maximized sales opportunities, and increased customer retention rates.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Solution Specialist
Verizon Wireless
04.2016 - 12.2021
- Consistently Lead the store Performance and shared best practices with the peers.
- Increased client satisfaction by developing and implementing customized solutions for their specific needs.
Operation Specialist
Verizon Wireless
12.2014 - 04.2016
- Functioned with expert level proficiency in daily operations.
- Reduced costs for the organization by identifying areas of waste and implementing cost-saving measures.
Education
Bachelors in Merchandising and Designing -
Punjab Technical University
05.2001
Skills
- Adaptability
- Fast Learner
- Ability to Multitask
- Leadership
- Communication Skills
- Customer Service
- Talent Development
Languages
Punjabi
Native or Bilingual
Bengali
Full Professional
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Manager
Verizon Wireless
09.2023 - Current
Assistant Manager
Verizon Wireless
12.2021 - 08.2023
Solution Specialist
Verizon Wireless
04.2016 - 12.2021
Operation Specialist
Verizon Wireless
12.2014 - 04.2016
Bachelors in Merchandising and Designing -
Punjab Technical University
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