Saphiya Bowman

As a service crew member for Panda Express, I held a plethora of responsibilities with my restaurant being a fast-paced environment.

• Adapted quickly to changing tasks and priorities during peak hours, enhancing team efficiency.
• Engaged with customers to address inquiries and resolve issues promptly, fostering loyalty.
• Collaborated with team members to meet high standards of service during peak hours.
• Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
• Maintained a clean and organized work environment for improved customer experiences.
• Kept all prep areas clean by sweeping, mopping, and washing down counters.
• Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
• Maintained cleanliness of dining area and kitchen, promoting a safe environment for guests and staff.
• Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
• Provided excellent customer service during high-volume shifts, ensuring a positive dining experience.

• 4.1 GPA
• International Thespian Honor Society Member
• Drama Club Member
• Multicultural Club Member
• National Leadership Honor Society Member