Saqib Qadir
Westborough,MA
Summary
Seeking an opportunity as a Coordinator Grounds Operations Blue Chief, leveraging my extensive experience in ground operations, team coordination, communication, and technical troubleshooting to enhance organizational efficiency and ensure optimal operational performance.
Overview
6
6
years of professional experience
Work History
Ground Operations Crew
- Current
- Conduct thorough inspections to ensure adherence to safety protocols and operational standards.
- Coordinate efficiently with teams to manage ground operations effectively.
- Troubleshoot and resolve operational issues swiftly to minimize downtime.
- Communicate clearly and effectively with crew members and management to maintain seamless operations.
- Document and report incidents accurately for operational reviews and improvements.
Driver
Uber
07.2019 - 01.2025
- Implement technical driving techniques to ensure passenger safety.
- Communicate professionally with a diverse clientele to enhance the customer experience.
- Maintain vehicle cleanliness and operational excellence.
- Troubleshoot application-related issues promptly.
- Keep accurate records of mileage, tolls, fuel consumption, and vehicle maintenance.
MDM Analyst
Vertex Pharmaceuticals
01.2023 - 03.2023
- Installed and configured secure network-connected kiosks.
- Verified and managed network configurations including IP addresses.
- Provided personalized desk setups based on user requirements.
- Performed troubleshooting, developed solutions, and created knowledge base articles.
- Conducted PC/Mac imaging and onboarding processes, offering premium technical support.
Manager
Al Prime Energy
07.2021 - 01.2023
- Managed point-of-sale systems, ensuring functionality of registers and credit card machines.
- Supervised store operations across shifts to maximize customer satisfaction.
- Conducted weekly audits and managed inventory levels efficiently.
- Oversaw payroll processing and scheduled employee shifts to optimize staffing.
- Adhered strictly to cash handling protocols and submitted weekly sales reports.
Account Manager
Boston Direct
05.2021 - 07.2021
- Delivered product information clearly to diverse customer bases.
- Assisted clients in application processes ensuring successful enrollments.
- Provided comprehensive answers to customer inquiries about energy services.
- Participated in daily meetings to enhance communication and listening abilities.
Education
Mathematics
MassBay Community College
05-2024
Skills
- Ground Operations Management
- Team Coordination
- Incident Documentation
- Safety Protocol Enforcement
- Technical Troubleshooting
- ServiceNow
- Active Directory
- ITIL basics
- Microsoft Office Suite
- Desktop Hardware Management
- Mobile Device Troubleshooting
- Multilingual
Timeline
MDM Analyst
Vertex Pharmaceuticals
01.2023 - 03.2023
Manager
Al Prime Energy
07.2021 - 01.2023
Account Manager
Boston Direct
05.2021 - 07.2021
Driver
Uber
07.2019 - 01.2025
Ground Operations Crew
- Current
Mathematics
MassBay Community College
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