Hardworking employee enthusiastic about learning financial field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Veho
01.2023 - Current
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Dasher
DoorDash
03.2020 - Current
Improved customer satisfaction by providing timely and accurate deliveries.
Enhanced communication with customers through proactive updates on order status.
Maintained excellent ratings by consistently delivering orders in a professional manner.
Estate Agent
Wells Fargo
01.2022 - 04.2023
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Teller
Wells Fargo
04.2019 - 03.2022
Improved customer satisfaction by providing efficient and accurate transaction processing.
Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Flow Team Member
Target
08.2018 - 04.2019
Enhanced team efficiency by streamlining tasks and optimizing workflow processes.
Contributed to a positive work environment through effective communication and collaboration with team members.
Assisted in improving store appearance by restocking shelves, organizing displays, and maintaining cleanliness standards.
Maintained accurate inventory counts by diligently tracking incoming and outgoing merchandise.
CAP 2 Associate
Walmart
07.2017 - 08.2018
Improved customer satisfaction by consistently maintaining a clean and organized sales floor.
Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
Increased overall store performance by consistently meeting productivity goals through efficient task execution.
Team Member
McDonald's
06.2017 - 07.2018
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.