Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SaQuinta Millet

Washington,DC

Summary

Dynamic security professional with a proven track record at Master's Security Inc., excelling in crowd control and staff motivation. Expert in counterterrorism strategies and barista training, enhancing safety and customer service. Achieved significant improvements in emergency response times and customer satisfaction, showcasing a blend of hard and soft skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

13
13
years of professional experience

Work History

Armed Special Police

Master's Security Inc.
05.2023 - Current
  • Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Provided escorts for authorized personnel entering restricted areas within the facility.
  • Patrolled assigned areas to detect suspicious activities and persons.
  • Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.

Starbucks

Supervisor Barista
Washington , DC
06.2012 - 11.2024
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Maintained up-to-date knowledge of coffee trends and products to enhance menu offerings.
  • Assisted customers in selecting beverages based on their preferences.
  • Coordinated staff schedules, balancing workload and ensuring adequate coverage during peak times.
  • Managed opening and closing procedures, ensuring efficient operation of the coffee shop.
  • Resolved customer complaints in a polite and professional manner.
  • Managed cash handling procedures, ensuring accuracy in transactions and deposits.
  • Trained new baristas on coffee preparation techniques and customer service standards.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.

Unarmed Special Police

DES Protection Service
09.2019 - 06.2022
  • Controlling access to buildings and protecting employees, guests and the public
  • Monitoring alarms and surveillance systems
  • Respond to emergency situations and provides first aid services, manage key information to support a quick response and the efficient resolution of emergencies
  • Answering phones, screening and directing calls, and taking messages, greeting permanent residents, offering support and courtesy to bring packages to residents'

Education

Bachelor of Science - Criminal Justice

Bowie State University
Bowie, MD
05-2028

High School -

Ballou STAY High School
06.2012

Skills

  • Crowd control
  • Active shooter response
  • Counterterrorism strategies
  • Patrol procedures
  • Explosive device recognition
  • Self-defense techniques
  • Computer skills
  • Crime prevention
  • Cleanliness maintenance
  • Staff motivation
  • Equipment troubleshooting
  • Sales promotion
  • Barista training
  • Supply ordering
  • POS system operation
  • Shift scheduling
  • Food safety compliance

References

REFERNECE UPON REQUEST

Timeline

Armed Special Police

Master's Security Inc.
05.2023 - Current

Unarmed Special Police

DES Protection Service
09.2019 - 06.2022

Starbucks

Supervisor Barista
06.2012 - 11.2024

Bachelor of Science - Criminal Justice

Bowie State University

High School -

Ballou STAY High School

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SaQuinta Millet