Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sar Paw

Bowling Green,KY

Summary

Dynamic healthcare professional with a proven track record at Charter Senior Living Of Bowling Green, enhancing patient satisfaction and streamlining processes. Skilled in Microsoft Office, with a strong foundation in patient relations and appointment management. Demonstrates exceptional decision-making and community relations abilities, driving significant service improvements.

Overview

6
6
years of professional experience

Work History

Healthcare Administration Intern

Charter Senior Living Of Bowling Green
04.2024 - Current
  • Improved patient satisfaction by streamlining the appointment scheduling process.
  • Managed confidential patient information with discretion and adherence to HIPAA regulations.
  • Assisted in reducing wait times for patients through effective resource allocation and staff coordination.
  • Conducted patient satisfaction surveys to gather feedback used in shaping ongoing service improvements.

Picker Packer

Macys Warehouse
08.2018 - Current
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Seasonal Trainer

Home Care Provider

Advantage Health Club
04.2019 - 01.2021
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Administered medication as directed by physician.
  • Provided transportation and appointments management.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.

Education

Bachelor Of Science - Health Administration

Western Kentucky University
Bowling Green, KY
05.2024

GEO International High School
Bowling Green, KY
08.2018

Skills

  • HIPAA knowledge
  • Microsoft Office
  • Scheduling appointments
  • Healthcare Policy
  • Patient Scheduling
  • Community Relations
  • Appointment management
  • Patient Safety
  • Decision-Making
  • Patient Relations
  • Insurance Verification
  • Caregiver

Languages

English, Karen, and Burmese.
Native or Bilingual

Timeline

Healthcare Administration Intern

Charter Senior Living Of Bowling Green
04.2024 - Current

Home Care Provider

Advantage Health Club
04.2019 - 01.2021

Picker Packer

Macys Warehouse
08.2018 - Current

Bachelor Of Science - Health Administration

Western Kentucky University

GEO International High School

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Sar Paw