ESTHER RANI JONNALAGADDA
IRVING
Summary
Healthcare professional with a Master of Healthcare Administration and diverse nursing experience. Demonstrated success in enhancing patient satisfaction through effective care coordination and timely service delivery. Committed to upholding safety standards and regulatory compliance while collaborating with healthcare teams to achieve optimal patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Healthcare Administration Intern
MD TruCare
Grapevine
06.2025 - 12.2025
- Streamlined patient intake, appointment scheduling, and insurance verification to enhance front-desk operations in a busy healthcare practice.
- Coordinated communication among providers, patients, and administrative staff to facilitate efficient care delivery.
- Facilitated communication among providers, patients, and administrative staff to improve care delivery efficiency.
- Assisted with billing documentation and claims processes while contributing to workflow improvement initiatives.
- Assisted with billing documentation, claims-related processes, and workflow improvement initiatives.
Staff Nurse / Healthcare Administrator
Sengkang General Hospital
07.2022 - 05.2023
- Conducted thorough patient assessments, monitored vital signs, and accurately documented clinical findings to support effective patient care.
- Managed admissions, discharges, and patient education while maintaining comprehensive clinical documentation.
- Ensured adherence to infection-control protocols, patient safety standards, and regulatory requirements.
- Oversaw admissions, discharges, and patient education, ensuring comprehensive clinical documentation to enhance patient experience and safety.
Staff Nurse & Teaching Assistant
Vijay Marie Hospital
06.2018 - 06.2022
- Delivered direct patient care in medical and surgical units while monitoring patient progress and treatment response.
- Maintained documentation, coordinated care plans, educated patients and families on recovery and treatment plans to enhance understanding and compliance.
- Mentored nursing students and junior staff during clinical training rotations, fostering skill development and confidence in clinical practice.
Cardiovascular Intensive Care Nurse
Yashoda Hospitals
04.2017 - 04.2018
- Delivered specialized care to critically ill cardiac patients in high-acuity ICU, ensuring timely interventions and adherence to best practices.
- Monitored advanced cardiac equipment, interpreted ECG findings, and facilitated emergency interventions to enhance patient safety.
- Collaborated with cardiologists and healthcare teams, promoting optimal patient outcomes and seamless continuity of care.
Healthcare Volunteer
Mission Arlington Metroplex
Arlington
04.2025 - 05.2025
- Coordinated patient registration, scheduling, and medical documentation to streamline administrative processes.
- Organized patient records while safeguarding confidentiality of protected health information.
- Aided healthcare staff in delivering patient-focused services to enhance overall care experience.
Education
Master of Healthcare Administration -
University of Texas At Arlington
Arlington, TX12-2025
Bachelor of Science - Nursing
Vijay Marie College of Nursing
Hyderabad01-2017
Skills
- Electronic medical records management
- Medical documentation and charting
- EMR management
- Medical documentation
- Benefits verification and prior authorization
- HIPAA compliance
- Patient intake and rooming
- Clinical support
- Patient follow-up and case coordination
- Patient advocacy and navigation
- Administrative support
- Medical terminology expertise
- Front office operations
- Patient relationship management
- Customer service excellence
- Benefits verification
- Case coordination
Websites
Certification
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Certified Revenue Cycle Representative (HFMA)
- Institute for Healthcare Improvement (IHI) Open School Certificate
Timeline
Healthcare Administration Intern
MD TruCare
06.2025 - 12.2025
Healthcare Volunteer
Mission Arlington Metroplex
04.2025 - 05.2025
Staff Nurse / Healthcare Administrator
Sengkang General Hospital
07.2022 - 05.2023
Staff Nurse & Teaching Assistant
Vijay Marie Hospital
06.2018 - 06.2022
Cardiovascular Intensive Care Nurse
Yashoda Hospitals
04.2017 - 04.2018
Master of Healthcare Administration -
University of Texas At Arlington
Bachelor of Science - Nursing
Vijay Marie College of Nursing