Saraís Molina
Bronx,New York
Summary
Reliable and motivated professional with experience in customer service, administrative support, and operational roles. Known for strong organizational skills, adaptability, and a positive work ethic. Able to work independently or as part of a team, quickly learn new tasks, and contribute to a productive and professional work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Optometry Technician / Assistant
Compton Eye Associates
Manhattan, New York
08.2025 - 02.2026
- Assisted patients with pre-examination procedures and collected medical history.
- Supported optometrists during examinations and procedures.
- Collaborated with team to improve patient flow and satisfaction in office.
Audit Assistant
Gregorio Luperon International Airport
Puerto Plata, Puerto Plata
02.2021 - 07.2025
- Ensured compliance with safety and operational protocols in a high-security environment.
- Assisted in preparing audit documentation for review and analysis.
- Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.
Customer Service Representative
Lifestyle Holiday Vacation Resort
Puerto Plata, Puerto Plata
01.2020 - 01.2021
- Conducted follow-up communications to ensure customer satisfaction.
- Collaborated with team members to improve service efficiency.
- Resolved customer complaints by providing effective solutions.
Receptionist
Lifestyle Holiday Vacation Resort
Puerto Plata, Puerto Plata
07.2016 - 11.2019
- Greeted guests warmly upon arrival at the resort.
- Assisted guests with check-in and check-out procedures promptly.
- Collaborated with team members to ensure smooth daily operations.
- Managed multi-line phone system to direct calls efficiently.
Cashier
El Pollito Restaurant
Imbert, Puerto Plata
01.2014 - 06.2016
- Handled financial transactions with accuracy and efficiency.
- Followed safety guidelines to maintain a safe work environment.
- Assisted customers with menu selections and answered inquiries.
Skills
- Fast Learner
- Detail-Oriented
- Adaptability & Agility
- Dependable & Responsible
- Teamwork & Collaboration
- Ability To Thrive Under Pressure
Certification
- Cashier Training
- Customer Service
- Accounting Assistant
- Teamwork & Sales Assistant
- Human Relations & Quality Management In Customer Service
- High School Diploma (or equivalent)
LANGUAGES
Spanish: Native
English: Basic/Intermediate
Timeline
Optometry Technician / Assistant
Compton Eye Associates
08.2025 - 02.2026
Audit Assistant
Gregorio Luperon International Airport
02.2021 - 07.2025
Customer Service Representative
Lifestyle Holiday Vacation Resort
01.2020 - 01.2021
Receptionist
Lifestyle Holiday Vacation Resort
07.2016 - 11.2019
Cashier
El Pollito Restaurant
01.2014 - 06.2016