Sara Ferman
Tulsa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2018
2018
years of post-secondary education
Work History
Bartender/Server
Oliveto Italian Bistro
Tulsa
04.2024 - Current
- Prepared and served a diverse range of cocktails and beverages.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted customers with drink selections and food pairings for enhanced dining experience.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Managed inventory levels, including ordering and restocking supplies as needed.
- Implemented safety protocols to maintain a hygienic and safe environment.
- Engaged with guests to create a welcoming atmosphere at the bistro's bar.
- Trained new bartenders on standard operating procedures and best practices.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Processed payments accurately and efficiently with POS system.
Prestige Beauty Advisor
Ulta
Tulsa
09.2023 - 06.2024
- Assisted customers in selecting beauty products and services.
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Maintained an organized and visually appealing merchandise display.
- Handled customer inquiries and resolved issues promptly and professionally.
Server
Mi Cocina
Tulsa
12.2021 - 09.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and food allergies.
- Managed and organized table settings for efficient dining experiences.
Education
Cosmetician License - Makeup Artistry
Clary Sage College
OK 03.2017 - 09.2018
Union High School
Tulsa, OKSkills
- Cocktail preparation
- Customer service
- POS systems
- Visual merchandising
- Team collaboration
- Training new staff
- Attention to detail
- Problem solving
- Effective communication
- Adaptability in fast-paced environments
- Time management
- Clear and effective communication
- Service-oriented mindset
- Bar service preparation
- Sales expertise
- Effective customer upselling
- Service prioritization
- Table setting knowledge
- Conflict resolution
- Calm demeanor
- High volume dining
- Professional appearance
Timeline
Bartender/Server
Oliveto Italian Bistro
04.2024 - Current
Prestige Beauty Advisor
Ulta
09.2023 - 06.2024
Server
Mi Cocina
12.2021 - 09.2023
Cosmetician License - Makeup Artistry
Clary Sage College
03.2017 - 09.2018
Union High School