Sara Agraz
Dallas
Summary
Dedicated professional with extensive experience in data entry, office operations, logistics, project coordination, scheduling, and various administrative tasks. Committed to enhancing operational efficiency and streamlining daily processes and standard operating procedures. Recognized for exceptional attention to detail, effective communication, and strong organizational skills that support successful planning and management. Highly adaptable and dependable, driven by a focus on goal-setting and achieving positive outcomes in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Southern Stud Weld
Irving, TX
02.2026 - Current
- Receive and process customer purchase orders and enter them into the accounting and bookkeeping system with accuracy and efficiency.
- Prepare sales orders and packing lists to support on-time customer deliveries.
- Manage customer invoicing, billing and payment documentation.
- Create and issue vendor purchase orders for product procurement.
- Maintain organized customer and vendor files, including month-to-date invoice records.
- Oversee daily office operations to ensure smooth workflow and administrative efficiency.
- Handle incoming calls and provide professional customer service.
- Perform excessive and proficient data entry and maintain accurate business records and documentation.
Project Administrator
E2I Solutions
Grapevine, TX
02.2024 - 02.2025
- Worked with Project Managers, Sales Team and customers to gain a thorough understanding of the scope and timeline of all projects assigned to PM's.
- Provided support in the completion of and review of Project Material Submittals.
- Assist Project Managers in gathering all information required to accurately purchase and procure materials.
- Create and send Purchase Orders to Vendors.
- Enter and submit Sales Orders for fulfillment.
- Follow up with vendors and suppliers on issued purchase orders to manufacturer's and their representatives for Estimated Shipping Dates and ETA's as well as initiate returns, Reconsignments and any other logistics relation matters.
- Ensure scope material is accurately received, stored and delivered.
- Coordinate deliveries of material with customers.
- Receive, gather and send all Proof of Delivery to customers.
Operations & Logistics Coordinator
E2I Solutions
Grapevine, TX
06.2023 - 02.2024
- Set up driver's routes for deliveries to customers/project jobsites for accurate deliveries.
- Receive, gather and send all Proof of Delivery to customers
- Coordinate with customers on scheduled delivery dates
- Create Inbound shipments
- Quality Control check all sales orders and fulfillments for outbound shipments, making sure of accurate counts, quantities, and quality of material is leaving the warehouse (i.e matching product and quantity to Sales order)
- Create and write Sales Orders.
- Provide Cycle Counts and maintain inventory quantities and quality of materials in warehouse.
Administrative Assistant
E2I Solutions
Grapevine, TX
06.2022 - 06.2023
- Assisted and worked with AP, AR, Accounting, Sales Team, Operations, and Project Managers to help wherever needed.
- Greet visitors and relay messages.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Parts Manager
Caliber Collision
Lewisville
07.2021 - 05.2022
- Receive and check in all parts, invoice all parts and Vendors, create labels for parts and deliver parts to the techs, process returns and create part return sheets, handle all credits for returns, calling vendors and sending sign sheets on parts returned to get credits back, process credits through Backtrax system, order parts
Office Administrator
Caliber Collision
Lewisville
10.2020 - 07.2021
- Answered phones, scheduled customers, coordinated with Service Advisors, checked customers in and out, received and processed payments, maintain all Account Receivables and Account Payables for the shop, handle receipts and P-card logs, ordered all supplies, ordered and handles Team Engagement food and activities, organized front lobby and kept clean, searched and booked new cleaning crews and maintenance for shop, create shop tags for techs parts carts, maintain expense reports and AR reports daily
ADAS Fulfillment Coordinator
Protech Automotive Solutions
Lewisville, TX
02.2019 - 03.2020
- Supported the fulfillment team by coordinating project implementation needs such as new store site scopes, equipment setup, equipment & tool verification and inventory
- Tech & Customer education and training to prep the site location prior to go-live dates
- Verified all equipment was on site and identified any missing equipment and/or tools
- Maintain accounts payable and accounts receivable, bill customers both residential and commercial, create estimates and invoices, receive and process check and credit card payments, manage installer schedules, data entry and day to day management of the office
- Handled all administrative matters including screening calls, managing calendars, planning meetings, making travel arrangements, composing documents and organizing office for efficiency
Office Manager
Skylight Solutions
Dallas, TX
12.2016 - 02.2019
- Diligently and effectively maintained front office, answered phones, greeted guests and visitors.
- Show prospective customers the showroom thus implementing excellent customer service and sales.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Sociology -
NAVARRO COLLEGE
Waxahachie, TX01-2009
High School Diploma -
WAXAHACHIE HIGH SCHOOL
Waxahachie, TX06-2007
Skills
- Detail Oriented
- Working knowledge of accounting and clerical skills
- Office administration
- Organizational skills
- Office management
- Data entry
- Skilled in multitasking
- Project management
- Estimating
- AR & AP's
- Invoicing
- Ability to type 50-60 WPM
- ERP Systems
- NetSuite
- Excel
- Microsoft Programs
Certification
Velux 5 Star Certified Sales/Teammate - Skylight Solutions via Velux
Timeline
Office Manager
Southern Stud Weld
02.2026 - Current
Project Administrator
E2I Solutions
02.2024 - 02.2025
Operations & Logistics Coordinator
E2I Solutions
06.2023 - 02.2024
Administrative Assistant
E2I Solutions
06.2022 - 06.2023
Parts Manager
Caliber Collision
07.2021 - 05.2022
Office Administrator
Caliber Collision
10.2020 - 07.2021
ADAS Fulfillment Coordinator
Protech Automotive Solutions
02.2019 - 03.2020
Office Manager
Skylight Solutions
12.2016 - 02.2019
High School Diploma -
WAXAHACHIE HIGH SCHOOL
Sociology -
NAVARRO COLLEGE