Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sara Alvidrez Orozco

Clovis,NM

Summary

Proven leader with extensive experience at Dacs Crafts Burgers, adept in customer service management and problem-solving. Excelled in enhancing customer satisfaction and operational efficiency through effective team leadership and training. Skilled in multitasking, organization, and maintaining high standards of store presentation and inventory control. Demonstrated ability to improve processes and resolve issues, ensuring positive outcomes.

Overview

2
2
years of professional experience

Work History

Store Manager

Dacs Crafts Burgers
06.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Weigher

Southern Draw Dairy
05.2024 - 05.2024
  • Improved weighing accuracy by implementing a systematic calibration process for all equipment.
  • Monitored raw material usage during production processes, identifying trends that could impact overall efficiency or product quality.
  • Weight station operator, ensured loaded trucks were weighed correctly in and out of weight station.

Assistant Store Manager

Claires Stores Inc
06.2022 - 03.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

GED -

Clovis High School
Clovis, NM
05.2016

Skills

Customer Service

Problem-Solving

Customer Relations

Multitasking and Organization

Customer Service Management

Training and mentoring

Store Opening and Closing

Team Leadership

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Dacs Crafts Burgers
06.2024 - Current

Weigher

Southern Draw Dairy
05.2024 - 05.2024

Assistant Store Manager

Claires Stores Inc
06.2022 - 03.2023

GED -

Clovis High School

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Sara Alvidrez Orozco