Sara Anderhalter
Rolla,MO
Summary
Hands-on restaurant operations leader with strengths in leadership, problem-solving, and strategic planning. Managed large-volume customer service while coordinating personnel, marketing, and inventory. Controlled operational performance through recordkeeping, productivity maximization, and labor and food cost management.
Overview
25
25
years of professional experience
Work History
Restaurant Owner
Imo's Pizza
Rolla, Missouri
08.2003 - 05.2026
- Oversaw daily operations of the restaurant, managing staff scheduling, budgeting, and inventory to ensure smooth functioning.
- Managed daily operations of a busy pizza restaurant.
- Trained and supervised kitchen and front-of-house staff.
- Handled customer inquiries and resolved complaints effectively.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Managed food preparation, guest interaction, quality control and customer relations.
- Developed and maintained relationships with local suppliers.
- Established standards for quality control, customer service, health and safety regulations.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Oversaw food safety and sanitation compliance practices.
- Coordinated catering services when requested by customers .
- Inspected dining and serving areas for cleanliness and proper setup.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies.
- Coached staff on performance enhancement strategies to strengthen customer relations.
- Implemented cost-control measures to optimize inventory management.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Hired and trained staff, fostering a motivated team to effectively fill all restaurant roles.
- Interviewed potential hires for front-of-house positions such as servers.
- Oriented new staff on restaurant procedures and expectations.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Coordinated catering services when requested by customers.
Substitute Teacher
Pattonville School District
Maryland Heights, Missouri
08.2001 - 05.2003
- Delivered engaging lessons to diverse student groups in various subjects.
- Facilitated smooth transition for students by educating them in various subjects during head teacher's absence.
- Delivered classroom instruction as per lesson plans, ensuring continuity of learning.
- Assisted students with assignments and provided individualized support as needed.
- Supported special needs students by providing individual instruction as needed.
- Maintained classroom discipline and created a positive learning environment.
- Encouraged positive behavior among students through effective communication techniques.
- Enforced classroom routines to keep students on schedule and operating at a consistent level.
- Implemented school policies and procedures to maintain a safe classroom setting.
- Implemented school policies and procedures in the classroom.
- Evaluated assignments and projects from regular teacher, offering constructive feedback to support student progress.
- Provided notes and reports on school day activities to primary teacher.
- Administered tests and assessments according to school guidelines.
Administrative Assistant
Brasch Manufacturing
Maryland Heights, Missouri
02.2001 - 08.2001
- Managed daily office operations and maintained organized filing systems.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded to customer inquiries via phone and email with professionalism and clarity.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Assisted in processing purchase orders and tracking inventory levels effectively.
- Maintained office supplies inventory, ordering replacements as necessary to ensure availability.
- Handled incoming and outgoing mail, ensuring timely distribution to relevant departments.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Developed and maintained filing systems for confidential documents and records.
- Answered questions from customers regarding products and services offered by the company.
Education
Bachelor of Arts - Business Administration
Lindenwood University
Saint Charles, MO05-2001
Skills
- Food safety oversight
- Quality control
- Health compliance
- Food safety
- Inventory management
- Cost control
- Profitability analysis
- Restaurant operations
- Scheduling
- Employee scheduling
- Staff management
- Schedule management
- Beverage ordering
- Customer service
- Customer engagement
- Conflict resolution
- Effective communication
- Problem resolution
- Employee training
- Staff hiring
- Operational management
- Food plating
- Reliability
Custom Section 1
I consider myself to be dedicated, dependable and a hard working professional with extensive experience in business operations, team leadership, customer service and day-to-day problem solving. I am a reliable team player who leads by example, communicates effectively, and works well with people at all levels. I strive to be highly organized, adaptable, and able to manage multiple responsibilities while maintaining a positive attitude. I will bring a strong work ethic, excellent interpersonal skills, and years of real world experience managing employees, serving customers and helping build and operate a successful business.
Timeline
Restaurant Owner
Imo's Pizza
08.2003 - 05.2026
Substitute Teacher
Pattonville School District
08.2001 - 05.2003
Administrative Assistant
Brasch Manufacturing
02.2001 - 08.2001
Bachelor of Arts - Business Administration
Lindenwood University