Detail-oriented customer service and procurement specialist with extensive experience in inventory management and project coordination. Strong organizational and problem-solving skills drive efficiency to uphold standards.
Overview
11
11
years of professional experience
Work History
Procurement Specialist
Building Controls & Services
Wichita, United States
01.2022 - Current
Monitored stock levels to identify purchasing needs, ensuring timely availability of materials.
Coordinated purchase orders and tracked inventory levels for projects, aligning resources with project timelines.
Maintained records of purchases, pricing, and other important data in company databases.
Investigated discrepancies between actual inventories and system records, contributing to improved accuracy of inventory data.
Performed regular physical audits of warehouse inventory levels and updated records accordingly.
Forecasted future demand based on historical data analysis.
Developed standardized processes to optimize efficacy.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Facilities Coordinator
Cushman & Wakefield Facilities Solutions
Colwich, United States
02.2017 - 11.2021
Delivered every project on time and within budget and scope.
Managed communication and provided customer support to enhance client satisfaction.
Promptly responded to general inquiries of clients via phone and email.
Created and maintained relationships with vendors.
Reviewed and billed vendor invoices.
Applied attention to detail to fulfill client requests accurately.
Updated sales database to ensure timely access to current information.
Member Support Associate
Meritrust Credit Union
Wichita, United States
08.2015 - 02.2017
Resolved customer issues on personal savings, checking, and lines of credit accounts to ensure member satisfaction.
Provided prompt, accurate customer service to maintain high standards of member support.
Opened new customer accounts, including checking, savings and lines of credit.
Trained employees on bank procedures and customer service to enhance team effectiveness.
Entered member transaction data into the online banking software.
Processed treasury, tax and loan payments.
Maintained confidentiality of bank records and client information.
Education
Associate of Arts - Liberal Arts
Butler Community College
El Dorado, KS, United States
12-2013
High School Diploma -
Northwest High School
Wichita, KS, United States
12-2010
Skills
Organizational skills
Customer service expert
Effective listening skills
Team collaboration
Courteous demeanor
Positive work ethic
Activities
Grizzly Ambassadors, 2010-2013, Completed 720 hours of community service and was the Vice President 2012-2013 school year.