Sara Benchohra
Detroit
Summary
Detail-oriented and dedicated Public Health student with hands-on experience in healthcare administration and customer service. Proven ability to manage front office operations, communicate effectively with patients and clients, and maintain HIPAA compliance in clinical settings. Adept at multitasking in fast-paced environments with a strong commitment to professionalism, cultural awareness, and continuous learning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Dearborn Advanced Clinic
Dearborn, MI
09.2024 - Current
- Greet patients and manage daily clinic operations
- Coordinate patient appointments and electronic medical records
- Ensure HIPAA compliance and uphold professionalism in patient interactions
- Strengthened communication, time management, and multitasking abilities
Co-Research Coordinator
Rahma Research
01.2023 - Current
- Supporting a literature review on endometriosis.
- Assisting the project lead and undergraduate researchers with research tasks and organization.
- Contributing to the synthesis of peer-reviewed articles into structured findings.
Event Coordinator
North African Student Association
09.2021 - Current
- Planned and coordinated student events and activities for North African students
- Promoted inclusivity and student engagement through outreach initiatives
- Collaborated with student organizations and faculty to build community
Seekers Program
Detroit, United States
10.2024 - 02.2025
- A spiritual and personal development initiative
- Participated in a values-based program focused on self-growth and meaningful relationships
- Studied personal development and self-purification topics using structured curriculum
- Applied program principles to improve character, discipline, and emotional intelligence
Cashier/Customer Service Associate
Burlington Coat Factory
Dearborn, MI
12.2022 - 07.2024
- Delivered friendly service to diverse customers in a fast-paced environment
- Resolved concerns efficiently and maintained a positive shopping experience
- Operated POS systems and managed daily financial transactions
- Supported store layout, merchandising, and cleanliness
- Developed patience, professionalism, and problem-solving skills
Education
Bachelor of Science - Public Health Honors, Psychology Minor
Wayne State University, Irvin D. Reid Honors College
Detroit, MI, USA08-2023
Skills
- Microsoft Office Suite
- HIPAA compliance
- Pharmacy correspondence
- Appointment scheduling
- Telephone etiquette
- Team Collaboration
- Time management
- Adaptability
- Conflict resolution
Certification
- Bleeding Control Basic v.1.0 Course - American College of Surgeons
- Adult Mental Health First Aid USA - National Council for Mental Wellbeing
LANGUAGES
English - Native
Arabic - Conversational
LITERACY FELLOWSHIP
- Wayne State University, Honors College, Goldsby, Detroit, MI
- 2023 - 2025
- Facilitated engaging literacy activities for 2nd grade students in Detroit Public Schools
- Designed weekly lesson plans to foster reading comprehension and participation
- Mentored students in both group and one-on-one settings
- Promoted academic confidence and motivation through consistent support
AWARDS
Dean's List 2022-Present
Timeline
Seekers Program
10.2024 - 02.2025
Receptionist
Dearborn Advanced Clinic
09.2024 - Current
Co-Research Coordinator
Rahma Research
01.2023 - Current
Cashier/Customer Service Associate
Burlington Coat Factory
12.2022 - 07.2024
Event Coordinator
North African Student Association
09.2021 - Current
Bachelor of Science - Public Health Honors, Psychology Minor
Wayne State University, Irvin D. Reid Honors College