SARA BILLERBACK
Danbury,CT
Overview
9
9
years of professional experience
Work History
Toddler Teacher
Cadence Academy Preschool
10.2023 - Current
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Customer Service Representative
Ashley Homestore
12.2022 - 10.2023
- Schedule furniture deliveries
- Process customer payments
- Answer customer calls
- Resolve customer issues
- Maintain an organized office environment
Receptionist
H&R Block
12.2021 - 02.2022
- Scheduled customer appointments
- Answered customer phone calls and made customer outreach
- Processed payments
- Retrieved tax documents from customers and filed in their records
- Worked closely with tax professionals on customer tax returns
Server
Maplewood Senior Living
03.2021 - 02.2022
- Assembled table settings for meals
- Prepared appetizers and drinks before service
- Served food and beverages promptly with focused attention to customer needs.
- Maintained cleanliness of dining room and work stations
- Accountable for restocking items
Merchandiser
SAS Retailer
10.2019 - 01.2020
- Worked closely with management to facilitate new inventory purchases
- Scanned expired items to be removed from storefront
- Organized new inventory
- Assisted in maintaining a clean store environment
Cashier
Five Below
11.2017 - 12.2018
- Kept store organized at all times
- Reported inventory and restocked items
- Assisted customers with their purchase and rung their purchases
- Maintained high level of customer service
Dress Specialist
David's Bridal
01.2018 - 04.2018
- Scheduled customer dress fittings
- Assisted customers with their dress selections
- Sized customers to provide correct dress sizes
- Maintained customer satisfaction with extraordinary customer service
Cashier
HomeGoods
09.2016 - 10.2017
- Assisted customers with the purchase of their items
- Reported inventory and restocked merchandise
- Ensured store maintained organized
- Assisted customers with their questions and helping them find items they were looking for
Education
High School Diploma -
Western Educational Regional Adult Continuing Education
Danbury, CT06.2022
Skills
- Possess a positive attitude towards work, extremely reliable and dependable
- A team player with excellent communication skills and a passion for helping others
- Excels in digital and manual filing and has a propensity to learn new software quickly
- Proficient in Google Suite and Microsoft Word
- Call center experience
- Microsoft Excel
- Payment processing
- Call center operations
Timeline
Toddler Teacher
Cadence Academy Preschool
10.2023 - Current
Customer Service Representative
Ashley Homestore
12.2022 - 10.2023
Receptionist
H&R Block
12.2021 - 02.2022
Server
Maplewood Senior Living
03.2021 - 02.2022
Merchandiser
SAS Retailer
10.2019 - 01.2020
Dress Specialist
David's Bridal
01.2018 - 04.2018
Cashier
Five Below
11.2017 - 12.2018
Cashier
HomeGoods
09.2016 - 10.2017
High School Diploma -
Western Educational Regional Adult Continuing Education