Workday
Sara Billingsley
Jenks,OK
Summary
Well-qualified Human Resources Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Recruiting Coordinator
ONEOK
03.2024 - Current
- Utilizing Workday system
- Scheduling interviews
- Conducting phone screen interviews
- Submitting background and drug screening requests via Team Background and then monitoring progress
- Ongoing communication with candidates, recruiters and hiring leaders
- Assisting recruiters with various tasks as needed
- Efficiently handled 2024 Summer Worker program getting roles filled and new employees properly onboarded
- Established and maintained good working relationship with hiring leaders across the company
HR Admin
Extract Production Services
10.2021 - 12.2024
- Delivered friendly assistance with new hires throughout hiring process.
- Served as "go to" person for all 300+ current employees needing assistance.
- Maintained and scheduled complex calendars.
- Assisted with meetings and presentations within company.
- Verified completion of appropriate paperwork, recording information on human resources database.
- Conducted and organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Responded to employee inquiries regarding benefits and other HR topics.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in recruitment and selection process for new hires.
- Tracked various statistics and kept detailed records to support human resources department.
- Helped employees register for benefits programs using online portals.
- Developed and maintained HR policies and procedures.
- Assisted with creating employee handbooks and manuals.
- Created job descriptions on boards for vacant jobs.
- Participated in job fairs to recruit new talent.
- Ordered, maintained and tracked all company IT assets in inventory.
- Served as main point of contact for third party IT company.
- Managed company VISA account including ordering all new credit cards, closing accounts and troubleshooting when accounts were flagged.
- Assigned and tracked all security key fobs for access at all locations.
Administrative Assistant - Temporary Position
Filtrex
01.2021 - 07.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded outgoing shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between management and employees and maintained effective lines of communication.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Processed company payroll with PayChex Flex system.
- Extensive QuickBooks Online usage inputting invoices and sending to customers.
- Performed all Human Resources duties including all onboarding and terminations.
- Conducted and recorded all exit interviews to improve employee moral.
- Assisted with all AR and AP functions.
- Maintained all asset tracking.
- Created new client proposals and presentation.
Human Resources Manager
Industrial Controls Of Oklahoma
02.2016 - 05.2020
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for 80 to 120 employees in various locations, minimizing financial discrepancies through detailed program management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Structured compensation and benefits according to market conditions and budget demands.
Beverage Manager
ExpoServe Management Corporation
09.2011 - 10.2015
- Designed beverage menus for multiple locations and private events around Tulsa area.
- Managed all day-to-day operations within budgeted guidelines.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Resolved customer complaints involving food or beverage quality and service.
- Purchased beverage stock and handled all inventory needs.
- Managed bar and wait staff at multiple locations/events, simultaneously.
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Complied with health and safety regulations.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Improved average wine and alcohol spend per guest through curation, service training, and hands-on hospitality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
Some College (No Degree) - General Education
Tulsa Community College
Tulsa, OKSkills
- Maintaining Files
- Conflict Management
- Scheduling
- Effective Planning
- HR Policies
- Administrative Skills
- Computer Literacy
- Team Player
- Employee Relations
- Employee Onboarding
- Microsoft Office and Docusign
- Career Fair Recruitment
- New Hire Orientation
- Travel Arrangements
Awards
Received X-Factor award for "Outstanding Performance" 2022
Received Hirst Hospitality Award 2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Outlook
QuickBooks
Concur
Timeline
Recruiting Coordinator
ONEOK
03.2024 - Current
HR Admin
Extract Production Services
10.2021 - 12.2024
Administrative Assistant - Temporary Position
Filtrex
01.2021 - 07.2021
Human Resources Manager
Industrial Controls Of Oklahoma
02.2016 - 05.2020
Beverage Manager
ExpoServe Management Corporation
09.2011 - 10.2015
Some College (No Degree) - General Education
Tulsa Community College
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