Sara Bittle-Poulin
Stillwater,OK
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
2
2
years of professional experience
Work History
Frontend Supervisor
Ross Clothing Store
11.2022 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
Hotel Front Desk Receiptionist
La Quinta By Wyndham
06.2022 - 07.2023
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
Smoke Shop Sales Associate
The Chickasaw Nation
03.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Business
Oklahoma State University
Stillwater, OK05.2027
General Education
East Central University
Ada, OK05.2027
High School Diploma -
EPIC Charter School
Oklahoma City, OK05.2023
Skills
- Customer Service
- Problem-solving skills
- Cash Register Operation
- Workflow Management
- Hospitality services
- Relationship building and management
Timeline
Smoke Shop Sales Associate
The Chickasaw Nation
03.2023 - 06.2023
Frontend Supervisor
Ross Clothing Store
11.2022 - Current
Hotel Front Desk Receiptionist
La Quinta By Wyndham
06.2022 - 07.2023
Business
Oklahoma State University
General Education
East Central University
High School Diploma -
EPIC Charter School
Similar Profiles
Wipavani BoonsamonWipavani Boonsamon
E-Commerce Associate at Clothing Store, Cosmetic Store, Bag StoreE-Commerce Associate at Clothing Store, Cosmetic Store, Bag Store
ZACH SEBASTIANZACH SEBASTIAN
Founder at Shakti Store - Online Clothing StoreFounder at Shakti Store - Online Clothing Store
Kayla SargentKayla Sargent
Store Manager at Rainbow Clothing StoreStore Manager at Rainbow Clothing Store
Nicholas Mulder-ShieldsNicholas Mulder-Shields
IT Coordinator at Pawnee Tribal Development CorporationIT Coordinator at Pawnee Tribal Development Corporation
Kabe HugginsKabe Huggins
First Class Airman at OK Air National GuardFirst Class Airman at OK Air National Guard