Sara Bliesener
Vermontville
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Stay at Home Parent
Home
Vermontville
08.2021 - Current
- Managed daily schedules and activities for children.
- Organized educational and recreational activities to stimulate learning.
- Coordinated meal planning, preparation, and purchase.
- Manage finances and pay bills.
- Maintain cleanliness and order in home.
- Developed routines that enhanced household efficiency and structure.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Dressed children and changed diapers.
Server
Free Range
Marshall
01.2021 - 08.2021
- Provided exceptional customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Managed orders and accurately processed payments using POS systems.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Recommended menu items based on guest preferences and dietary needs.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server/Host
J&J Eaton Place
Charlotte
04.2014 - 12.2020
- Provided exceptional customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Managed orders and accurately processed payments using POS systems.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted in training new servers on menu items and service protocols.
- Recommended menu items based on guest preferences and dietary needs.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Participated in team meetings to discuss service improvements and standards.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Seat guests in a timely manner, managing server rotation.
Youth Director
South Cochran Church of God
Charlotte
01.2011 - 12.2018
- Organized youth events and activities to foster community engagement.
- Developed programs promoting spiritual growth and leadership skills among youth.
- Coordinated volunteer efforts to support church initiatives and outreach activities.
Front Desk Receptionist
Holiday Inn Express
Charlotte
09.2010 - 01.2011
- Greeted guests warmly upon arrival and ensured smooth check-in processes.
- Managed room bookings and coordinated guest accommodations effectively.
- Assisted guests with inquiries, providing local information and recommendations.
- Handled phone calls, responding to reservation requests and general questions promptly.
- Maintained cleanliness and organization of front desk area for a welcoming environment.
Front Desk Receptionist/Night Auditor
Comfort Inn & Suites
Battle Creek
12.2008 - 09.2010
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed phone inquiries, directing calls to appropriate departments efficiently.
- Handled check-ins and check-outs, ensuring smooth guest transitions.
- Processed reservations using hotel management software accurately.
- Assisted guests with inquiries, providing information about local attractions and services.
- Maintained cleanliness and organization at the front desk area consistently.
- Resolved guest complaints professionally, enhancing their overall experience.
- Greeted customers warmly and made them feel welcome.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Preformed night audit.
- Prepared and maintained continental breakfast.
Server/Host
J&J Eaton Place
Charlotte
07.2007 - 08.2008
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders efficiently for multiple tables.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled payment transactions accurately and efficiently at the register.
Bagger
Felpausch
Bellevue
08.2006 - 07.2007
- Bagged groceries for customers quickly and accurately.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Stocked coolers
- Cleaned bottle return machines
Education
Associate of Arts - Leadership
Central Bible College
Grand Rapids, MI 09.2010 - 05.2013
Skills
- Great customer service
- Friendly, positive attitude
- Efficient multi-tasker
Timeline
Stay at Home Parent
Home
08.2021 - Current
Server
Free Range
01.2021 - 08.2021
Server/Host
J&J Eaton Place
04.2014 - 12.2020
Youth Director
South Cochran Church of God
01.2011 - 12.2018
Front Desk Receptionist
Holiday Inn Express
09.2010 - 01.2011
Associate of Arts - Leadership
Central Bible College
09.2010 - 05.2013
Front Desk Receptionist/Night Auditor
Comfort Inn & Suites
12.2008 - 09.2010
Server/Host
J&J Eaton Place
07.2007 - 08.2008
Bagger
Felpausch
08.2006 - 07.2007