Sara Bohner
Menasha,WI
Summary
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
2
2
years of professional experience
Work History
Active Duty Soldier
United States Army National Guard
Appleton, WI
01.2024 - 09.2024
- Conducted physical training exercises to maintain and improve physical fitness.
- Executed orders from commanding officers accurately.
- Conducted drills to prepare troops for emergency scenarios.
- Targeted, fired and maintained weapons used to destroy enemy positions.
- Conducted training to improve troops' abilities.
Customer Service Associate
Walgreen's
Kaukauna, WI
05.2023 - 06.2024
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
Cashier
Taco Johns
Kaukauna, WI
02.2023 - 05.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
Cashier
Piggly Wiggly Grocery Store
Kaukauna, WI
10.2022 - 02.2023
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Kaukauna High School
Kaukauna, WI05-2024
9-11th Grade High School -
New Mexico Military Institute
Roswell, NM05-2024
Skills
- Strategic Thinking
- Buddy Care and First Aid
- Critical Thinking
- Positive Attitude
- Cash Handling
- Customer Service
- Guest Services
- Positive and professional
Timeline
Active Duty Soldier
United States Army National Guard
01.2024 - 09.2024
Customer Service Associate
Walgreen's
05.2023 - 06.2024
Cashier
Taco Johns
02.2023 - 05.2023
Cashier
Piggly Wiggly Grocery Store
10.2022 - 02.2023
High School Diploma -
Kaukauna High School
9-11th Grade High School -
New Mexico Military Institute
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