Sara Bray

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Observed host teacher during instruction time.

Created lesson plans.

Used lesson plan to carry out the instruction of the lesson plan in the classroom.

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Answered and redirected incoming phone calls for office.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Assisted with company events.
• Recorded employee attendance, and reported back to management.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Answered phones to respond to customer questions, provide information and schedule appointments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted chiropractor during patient exams to implement treatment plans quickly.
• Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.