Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Bush

Santa Rosa,CA

Summary

Adept at enhancing customer satisfaction and driving efficient deliveries, I leveraged skills in safe driving and professional relationships during my tenure at USPS. Achieved significant reductions in delivery errors and actively contributed to community initiatives, showcasing my commitment to service excellence and team collaboration.

Overview

20
20
years of professional experience

Work History

Rural Carrier

USPS
08.2017 - Current
  • Consistently met performance goals set forth by management regarding daily completion times for assigned routes.
  • Navigated various weather conditions safely, ensuring timely deliveries in all circumstances.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Supported USPS initiatives through participation in food drives and other charitable efforts within the community.
  • Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
  • Assisted in training new employees, sharing best practices for rural carrier duties.
  • Delivered mail along established route in rural areas.
  • Enhanced customer satisfaction by delivering mail and parcels accurately and efficiently.
  • Sorted mail according to order of address appearance for easy access in field.

Deli Clerk

Safeway
09.2006 - 08.2017
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Hostess

Dennys Restaurant
08.2006 - 04.2007
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Pizza Maker

Round Table Pizza, Inc
01.2005 - 09.2006
  • Monitored and maintained clean working areas and cooking surfaces.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Operated grills, fryers and ovens to cook food items.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Used pizza cutter to slice pizzas according to size and customer specifications.

Courtesy Clerk

Fiesta Market
09.2004 - 12.2004
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

Diploma -

Analy High School
Sebastopol, CA
06.2005

Skills

  • Safe Driving
  • Professional relationships
  • Package handling
  • Efficient Delivery
  • Customer Engagement
  • Weather Preparedness

Timeline

Rural Carrier

USPS
08.2017 - Current

Deli Clerk

Safeway
09.2006 - 08.2017

Hostess

Dennys Restaurant
08.2006 - 04.2007

Pizza Maker

Round Table Pizza, Inc
01.2005 - 09.2006

Courtesy Clerk

Fiesta Market
09.2004 - 12.2004

Diploma -

Analy High School

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Sara Bush