Sara Byrnes
Melbourne,FL
Summary
Dedicated professional with strong customer care skills and attention to detail. Proven ability to enhance guest experiences through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Key,Trainer,Server and Bartender
Carrabba's Restaurant
Suntree, FL
03.2025 - 06.2026
- Provided exceptional customer service in fast-paced restaurant environment.
- Maintained cleanliness and organization of bar and dining areas to uphold hygiene standards.
- Handled monetary transactions accurately, adhering to company cash handling procedures.
- Verified guest identification to ensure compliance with legal age requirements for alcohol consumption.
- Set up dining areas for special events and daily service to enhance guest experiences.
- Utilized customer feedback to refine service quality and optimize menu offerings.
- Facilitated onboarding sessions to ensure employee understanding of restaurant policies and procedures.
- Evaluated employee performance during training assessments to enhance skill development.
Housekeeper
The fountains At Melbourne
Melbourne, FL
02.2024 - 01.2025
- Maintained cleanliness of resident rooms and common areas on a daily basis.
- Disinfected high-touch surfaces to ensure safety for residents.
- Executed deep-cleaning techniques for areas that needed sanitation.
- Changed bed linens and towels while tidying up rooms.
- Utilized proper chemical usage during surface cleaning to ensure compliance with health standards.
- Assisted with laundry services, ensuring meticulous handling of linens and clothing.
- Emptied wastebaskets and disposed soiled linens in guest rooms to reduce the spread of germs and enhance freshness.
- Requested maintenance orders to fix non-working equipment and address room damage.
Key,Trainer,Server and Bartender
Carrabba's Restaurant
Suntree, FL
01.2022 - 09.2023
- Trained new servers on service standards and operational procedures.
- Provided prompt and friendly service to guests in a fast-paced environment.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Verified guest identification to ensure compliance with legal age requirements for alcohol service.
- Explained menu options and made personalized suggestions to enhance guest dining experience.
- Arranged tables for dining to create an inviting atmosphere.
Education
Pharmacy Technician - Pharmacy
CVS Pharmacy Tech Program
Melbourne, FL06-2013
Core Training Assisted Living - Geriatric Care
Department of Edler Affairs
State Of Florida02-2013
Phlebotomy & EKG Tech - Medical Laboratory Science
Keiser University
Melbourne, FL06-2006
CNA - Medical
American Red Cross
Rockledge, FL04-2005
Skills
- Cash management
- POS system operation
- Order accuracy
- Food safety compliance
- Customer support
- Problem resolution
- Time management
- Reliability and punctuality
- Adaptability and flexibility
- Team collaboration
- Attention to detail
- Detail orientation
- Effective communication
- Written communication
- Friendly demeanor
- Communication skills
- Attention to detail
Timeline
Key,Trainer,Server and Bartender
Carrabba's Restaurant
03.2025 - 06.2026
Housekeeper
The fountains At Melbourne
02.2024 - 01.2025
Key,Trainer,Server and Bartender
Carrabba's Restaurant
01.2022 - 09.2023
Pharmacy Technician - Pharmacy
CVS Pharmacy Tech Program
Core Training Assisted Living - Geriatric Care
Department of Edler Affairs
Phlebotomy & EKG Tech - Medical Laboratory Science
Keiser University
CNA - Medical
American Red Cross