Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sara Cabriles

Cedar Park,TX

Summary

Driven Busser and Host with 1 year of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

1
1
year of professional experience

Work History

Lead Busser

Spare Birdie
11.2023 - Current
  • Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that led to increased productivity and enhanced guest satisfaction.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Processed payments for orders and provided customers with change.
  • Assisted wait staff with timely food delivery and guest requests.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Monitored dining room inventory and replenished as necessary.

Host

Spare Birdie
02.2023 - Current
  • Promoted business loyalty by fostering positive customer relationships.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Answered customer questions about hours, seating, and menu information.
  • Answered phone calls to take orders, give information and document reservations.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Streamlined check-in process for large groups or events by implementing a pre-registration system.

Education

High School Diploma -

International Christian School
Caracas, Venezuela
05.2022

Skills

  • Guest Relations
  • Attention to Detail
  • Decision-Making
  • Computer Skills
  • Costumer Recommendations
  • Payment Processing
  • Training and coaching
  • Time Management
  • Problem-Solving
  • Customer Relations
  • Complaint Handling
  • Conflict Resolution

Languages

Spanish
Native or Bilingual

Timeline

Lead Busser

Spare Birdie
11.2023 - Current

Host

Spare Birdie
02.2023 - Current

High School Diploma -

International Christian School

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Sara Cabriles