Sara Calhoun
Wabeno,WI
Summary
20+ years of Customer Service and Administrative experience. Excited for new adventures and fast learner.
Overview
23
23
years of professional experience
Work History
Housing Operations Assistant
Forest County Potawatomi
Crandon, WI
01.2022 - 04.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Request purchase orders
- Track Budgets
- Enter legal requests for contracts
- Keep in contact with tribal members who were in a rental unit
- Schedule appointments and meetings
- Submit travel arrangements
- Inquire quotes from vendors
- Work with Accounting, Legal, Purchasing, and Security departments to ensure tribal members were taken care of
- Submit security requests for employees
Registration Coordinator
Aspirus
Antigo, WI
03.2020 - 12.2021
- Greet patients and register them for the Walk-In Clinic or the Emergency room
- Patient data entry into UW Madison Mesh Program
- Answer phones and act as main operator for Aspirus Langlade Hospital
- Contact on-call nurse for hospice pages
- Assist families and loved ones of patients in the consult area
- Watch security screens to ensure the facility was safe
Guest Service Host/Interim Supervisor
Potawatomi Carter Casino Hotel
Wabeno, WI
11.2000 - 02.2020
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
- Answer phones
- Sign customers up for Carter Club and explain benefits
- Enter promotional play, entries for drawings, gas vouchers, hotel vouchers, and food vouchers in guests carter club accounts
- Enter table games play into system
- Make announcements
- Work with VIP guests to ensure their stay is pleasant and inviting
Education
High School Diploma -
Laona High School
Laona, WI05.2000
Skills
- Proficient with Microsoft Programs
- Attention to Detail
- Professional and Friendly
- Customer Support
- Excellent Multitasker
- Fast Learner
Accomplishments
I received the Guest Service Award at Potawatomi Carter Casino Hotel. This award could only be won by guest nominations.
I partook in the Cultural Sensitivity Training for Forest County Potawatomi Community.
Timeline
Housing Operations Assistant
Forest County Potawatomi
01.2022 - 04.2024
Registration Coordinator
Aspirus
03.2020 - 12.2021
Guest Service Host/Interim Supervisor
Potawatomi Carter Casino Hotel
11.2000 - 02.2020
High School Diploma -
Laona High School