Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sara Calhoun

Wabeno,WI

Summary

20+ years of Customer Service and Administrative experience. Excited for new adventures and fast learner.

Overview

23
23
years of professional experience

Work History

Housing Operations Assistant

Forest County Potawatomi
01.2022 - 04.2024
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Request purchase orders
  • Track Budgets
  • Enter legal requests for contracts
  • Keep in contact with tribal members who were in a rental unit
  • Schedule appointments and meetings
  • Submit travel arrangements
  • Inquire quotes from vendors
  • Work with Accounting, Legal, Purchasing, and Security departments to ensure tribal members were taken care of
  • Submit security requests for employees

Registration Coordinator

Aspirus
03.2020 - 12.2021
  • Greet patients and register them for the Walk-In Clinic or the Emergency room
  • Patient data entry into UW Madison Mesh Program
  • Answer phones and act as main operator for Aspirus Langlade Hospital
  • Contact on-call nurse for hospice pages
  • Assist families and loved ones of patients in the consult area
  • Watch security screens to ensure the facility was safe

Guest Service Host/Interim Supervisor

Potawatomi Carter Casino Hotel
11.2000 - 02.2020
  • Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
  • Answer phones
  • Sign customers up for Carter Club and explain benefits
  • Enter promotional play, entries for drawings, gas vouchers, hotel vouchers, and food vouchers in guests carter club accounts
  • Enter table games play into system
  • Make announcements
  • Work with VIP guests to ensure their stay is pleasant and inviting

Education

High School Diploma -

Laona High School
Laona, WI
05.2000

Skills

  • Proficient with Microsoft Programs
  • Attention to Detail
  • Professional and Friendly
  • Customer Support
  • Excellent Multitasker
  • Fast Learner

Accomplishments

I received the Guest Service Award at Potawatomi Carter Casino Hotel. This award could only be won by guest nominations.


I partook in the Cultural Sensitivity Training for Forest County Potawatomi Community.

Timeline

Housing Operations Assistant

Forest County Potawatomi
01.2022 - 04.2024

Registration Coordinator

Aspirus
03.2020 - 12.2021

Guest Service Host/Interim Supervisor

Potawatomi Carter Casino Hotel
11.2000 - 02.2020

High School Diploma -

Laona High School

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Sara Calhoun