As a Brazilian licensed attorney for more than 15 years, I have worked in more than 4,000 Lawsuits during my career. Adept at legal analysis and mediation, I significantly enhanced client satisfaction and operational efficiency at Siqueira Camargo Law Firm. Leveraging skills in legal drafting, I successfully negotiated settlements, demonstrating exceptional attention to detail and a commitment to achieving favorable outcomes. Persuasive expert analyzes complex legal issues, formulates legal arguments, and provides sound advice on a wide range of topics.
Overview
22
22
years of professional experience
Work History
BRAZILIAN LICENSED ATTORNEY
SIQUEIRA CAMARGO LAW FIRM
05.2009 - Current
Prepared and reviewed contracts and other legal documents following applicable regulations.
Analyzed and applied legal principles and performed legal research to support litigation strategy.
Represented clients in court proceedings, hearings and arbitrations.
Built lasting relationships with clients by demonstrating integrity, dedication, and a genuine commitment to their success.
Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
Used knowledge of legal precedents to analyze probable outcome of cases.
Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
Delivered exceptional client service through attentive listening, empathetic understanding, and creative problem-solving to address individual needs.
Prepared and drafted wills, deeds and patent applications.
Advised clients on risk mitigation strategies related to corporate governance matters, minimizing potential exposure to lawsuits or regulatory action.
Collaborated effectively with opposing counsel to expedite resolution of disputes, demonstrating professionalism and diplomatic tact.
Negotiated settlements and mediated disputes between parties finding mutually beneficial solutions.
Analyzed legal documents and identified pertinent issues for clients.
Drafted motions, petitions and waivers.
Presented key evidence and exhibits during civil trials.
Researched, wrote and filed motions, writs and briefs for each case.
Negotiated settlements of disputes and litigation.
Prepared and filed pleadings, motions and other legal documents in court proceedings.
SERVICE DESK COORDINATOR
ASYST SUDAMERICA (OUTSOURCED Johnson & Johnson)
05.2002 - 01.2013
Optimized resource allocation by effectively scheduling staff shifts according to anticipated workload patterns.
Enhanced customer satisfaction by promptly addressing and resolving service desk tickets.
Managed the prioritization of service requests, ensuring timely completion of critical tasks.
Reduced downtime for users by providing effective remote technical support when needed.
Collaborated with other departments to address recurring issues, reducing overall ticket volume.
Documented common issues and solutions as part of a knowledge base for future reference, expediting problem resolution efforts.
Participated in internal audits to ensure compliance with relevant regulations and industry standards.
Maintained accurate records of all service desk activities, enabling data-driven improvements to operations.
Supported company-wide system upgrades by coordinating with IT teams and communicating potential impacts on endusers.
Coordinated cross-functional teams to resolve complex technical issues, resulting in quicker ticket resolution.
Improved communication between the service desk team and clients through clear documentation and regular updates on issue status.
Education
J.D. - LAW
UNIVERSIDADE DE TAUBATE
TAUBATE, SP BRAZIL
12.2008
Associate Degree in Telecommunications - Information Technology
CEPHAS - TECHNICAL SCHOOL SJC
SAO JOSE DOS CAMPOS, SP BRAZIL
12.2002
Certificate Program - Information Technology
ESCOLA TECNICA EVERARDO PASSOS
SAO JOSE DOS CAMPOS, SP BRAZIL
12.1999
Skills
Legal Research
Legal Analysis
Legal Drafting
Mediation
Legal Document Preparation
Legal writing
Civil Law
Legal Research and Review
Investigation skills
Case analysis
Document filing
Court Procedures
Litigation Management
ITIL Knowledge
Attention to Detail
Computer Skills
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
BRAZILIAN LICENSED ATTORNEY
SIQUEIRA CAMARGO LAW FIRM
05.2009 - Current
SERVICE DESK COORDINATOR
ASYST SUDAMERICA (OUTSOURCED Johnson & Johnson)
05.2002 - 01.2013
J.D. - LAW
UNIVERSIDADE DE TAUBATE
Associate Degree in Telecommunications - Information Technology
Paralegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law FirmParalegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law Firm