Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Cartwright

Mogadore

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housekeeper

Molly Maid
- Current
  • Clean businesses and homes

Grand strand rehabilitation assisted living
02.2016 - 04.2017

Customer Service Representative

Arise
10.2015 - 04.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Home Health Aide

08.2014 - 04.2016

Education

High school diploma - undefined

Akron east high
Akron, OH
06.1999

Skills

  • Cleaning Experience
  • Caregiving
  • Residential Cleaning
  • Time Management
  • Laundry
  • Senior Care
  • STNA (3 years)
  • Cooking
  • Meal Preparation
  • Home Care
  • Customer service

Certification

State Tested Nursing Assistant

Timeline

Grand strand rehabilitation assisted living
02.2016 - 04.2017

Customer Service Representative

Arise
10.2015 - 04.2016

Home Health Aide

08.2014 - 04.2016

Housekeeper

Molly Maid
- Current

High school diploma - undefined

Akron east high

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