SARA CASTELLANOS
Houston,TX
Summary
Proven team player with a track record of enhancing workplace productivity at A Beautiful Pools. Excelled in returns processing and demonstrated exceptional professionalism and courtesy, significantly improving customer satisfaction. Skilled in employing sales techniques mastery and cleaning protocols, ensuring top-notch service and environment. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
1
1
year of professional experience
Work History
Cashier
PINCHO Burgers and Kebabs
Houston, TX
10.2024 - Current
- Maintained current knowledge of store promotions to highlight sales to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
A Beautiful Pools
LifeGuard
Houston, Texas
05.2024 - 09.2024
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Photography
Cypress Ranch High School
10700 Fry Rd, Cypress, TX 77433Skills
- Returns processing
- Product restocking
- Drawer balancing
- Sales techniques mastery
- Merchandise restocking
- Professionalism and courtesy
- Cleaning and sanitizing
- Empathy and patience
- Teamwork
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Cashier
PINCHO Burgers and Kebabs
10.2024 - Current
A Beautiful Pools
LifeGuard
05.2024 - 09.2024
Photography
Cypress Ranch High School
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