Sara Castillo

Beaverton,OR

Summary

Scientific knowledge and medical terms, instruments, equipment in laboratories and hospitals, certain diseases (In Spanish)
Customer service, providing good service.
Strong listening and understanding skills.
Knowledge of Spanish and English.

Overview

years of professional experience

Certification

Work History

Server

Maria Bonita Mexican Restaurant

Beaverton, Oregon

03.2022 - 03.2023

Informed customers of daily specials and signature menu items.
Stayed informed about daily specials, new menu items, promotions.
Filled condiments and napkin containers during slack periods.
Addressed complaints to kitchen staff and served replacement items.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Cashier

Chepe's pupuseria

Portland, Oregon

11.2015 - 05.2017

Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Balanced daily transactions on a computerized point-of-sale system.
Processed returns and exchanges of merchandise in accordance with store policies.
Stocked shelves with merchandise when needed.
Issued receipts, refunds, credits or change due to customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Resolved customer complaints professionally in accordance with company policy.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic.

Education

Associate of Science - Microbiology

Universidad Nacional Autónoma De Honduras

Industrial Microbiologist

09-2014

Associate of Science - Medical Microbiology And Bacteriology

University Salamanca Spain

Salamanca, Spain

09-2014

Skills

Skills for this position I request an oportunity:

Curiosity: Driving force for innovation and continuous learning
Optimism: that enables a positive approach to problem-solving
Empathy: Crucial for customer service, to try understand a patient a cros a bad moment with health
Language proficiency:Fluent understanding of both the source and target languages, including nuances, idioms, and slang
Cultural understanding of both cultures
Attention to detail

Research abilities, the ability to grasp complex concepts, and proficiency with computer-assisted translation tools
Cultural awareness:Deep knowledge of the cultures associated with both languages to accurately translate context-dependent
Daily specials memorization
Technical knowledge and understanding of medical terminology, at spanish
Team collaboration
Service prioritization
Strong work ethic

Languages

English

Elementary

Spanish

Full Professional