Sara Chancellor

Work History

City of Omaha

10.2022 - Current

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.

02.2019 - 10.2022

I had my 3rd child, I left my position to be able to stay home with him.

TSL Companies

12.2013 - 02.2019

Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Collected, arranged, and input information into database system.
Utilized advanced analytical skills in order to resolve complex operational issues effectively.
Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
Collaborated across departments to identify opportunities for process improvements and increased efficiency.

CINTAS, Professional Uniform and Facility Services

11.2010 - 12.2013

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Processed customer service orders promptly to increase customer satisfaction.
Contributed to sales growth by upselling products and services based on individual customer requirements.

Linens-N-Things

06.2002 - 08.2007

Unloaded pallets and deliveries and organized products in warehouse.
Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, and hand trucks during the receiving process.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
Organized storage areas to optimize materials movements and minimize labor hours.
Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.