SARA CLARK
Plano
Summary
Detail oriented professional with experience in healthcare administration, customer service, and operational support. Proven ability to manage multiple priorities in fast paced environments while supporting patients, providers, and organizational objectives. Recognized for a proactive approach to problem solving, process improvement, and operational efficiency.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Lone Star Dental Anesthesia
Richardson, TX
07.2025 - 05.2026
- Coordinated patient scheduling, appointment management, and provider calendars to optimize daily clinical operations.
- Served as primary point of contact for patients, providers, and insurance carriers, ensuring clear and timely communication.
- Coordinate patient intake, and pre/post-operative communication
- Maintained accurate electronic health records and ensured timely completion of administrative workflows.
- Assisted with office operations, process improvement initiatives, and cross department communication strategies.
Patient & Client Engagement Specialist
WizeAs Healthcare Consulting
Remote
06.2022 - 07.2025
- Coordinated patient onboarding, enrollment, scheduling, and documentation processes across multiple healthcare accounts.
- Managed CRM records in Salesforce, ensuring data accuracy, compliance, and timely follow-up activities.
- Supported workflow improvement initiatives that enhanced operational efficiency and patient satisfaction scores.
- Maintained full compliance with HIPAA regulations and organizational data governance policies.
Shift Supervisor & Operations Lead
Whataburger
Plano, TX
08.2020 - 12.2024
- Supervised daily operations, employee scheduling, and workflow coordination in a high-volume, fast-paced service environment.
- Maintained operational documentation, shift reports, and performance records to support management oversight.
- Resolved customer concerns promptly while upholding service quality standards.
- Coordinated task assignments and monitored completion of operational priorities across shift teams.
- Assisted with onboarding, training, and professional development of new team members.
Education
Criminal Justice Certificate -
Collin College
Plano, Texas01-2023
High School Diploma - undefined
Plano East Senior High School
Plano, Texas01-2022
Skills
- Patient Scheduling & Appointment Management
- Insurance Verification & Prior Authorization
- HIPAA Compliance & Healthcare Privacy
- CRM Management
- Administrative & Office Operations
- Patient Onboarding & Enrollment
- Project Coordination & Task Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Team Supervision, Training & Onboarding
- Healthcare Compliance
- Multitasking in Fast-Paced Environments
Timeline
Patient Care Coordinator
Lone Star Dental Anesthesia
07.2025 - 05.2026
Patient & Client Engagement Specialist
WizeAs Healthcare Consulting
06.2022 - 07.2025
Shift Supervisor & Operations Lead
Whataburger
08.2020 - 12.2024
High School Diploma - undefined
Plano East Senior High School
Criminal Justice Certificate -
Collin College