Sara Collins
Charlotte,NC
Summary
Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Department of Corrections
Gastonia, NC
11.2024 - Current
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
Logistics Specialist (92A)
United States Army National Guard
Charlotte, NC
11.2020 - Current
- Organized and managed the inventory of all incoming and outgoing shipments.
- Created detailed reports on logistics operations, including cost analysis, shipment tracking, and performance metrics.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Utilized software programs to track shipments from origin to destination.
- Communicated regularly with customers regarding their orders status.
- Worked with team members to improve process integration and flow.
- Input faults into the GArmy database.
- Create/close work orders.
- Work with mechanics on truck inspections 5988-E.
- Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
- Dispatches
Mail Carrier
United States Postal Services-temp
Bessemer City, NC
08.2021 - 10.2022
- Sorted mail to be delivered according to route and customer address.
- Scanned packages for delivery tracking.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Operated a vehicle in accordance with safety regulations.
- Provided friendly customer service at all times while delivering mail.
- Checked incoming mail for proper postage and correct names and addresses.
- Conducted regular check-ins with supervisors throughout the day.
- Kept up-to-date knowledge of postal rates, regulations, and procedures.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Scanned labels on letters or parcels to confirm receipt.
- Routed all classes of mail in sequence of delivery along established route.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Used road maps or GPS to verify routes and designated addresses.
Associate Recycler
Foxhole Recycling Center
Charlotte, NC
10.2018 - 11.2020
- Sorted recyclable materials into appropriate categories for collection.
- Inspected and maintained recycling equipment to ensure proper operation.
- Ensured compliance with safety regulations and procedures when operating vehicles or equipment.
- Provided customer service to address any questions or concerns about recycling services.
- Performed regular maintenance and cleaning of assigned equipment as needed.
- Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.
- Packed garbage using compactor equipment.
Security Officer
(G4s) Blumenthal Arts Center
Charlotte, NC
01.2019 - 02.2020
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Reported safety hazards for remediation response.
Education
Bachelor of Arts - Visual Arts
Saint Augustine's Unversity
Raleigh, NC07-2016
Skills
- De-escalation techniques
- Safety and security enforcement
- Inmate supervision
- Design art
- Observation
- Search and seize procedures
Timeline
Correctional Officer
Department of Corrections
11.2024 - Current
Mail Carrier
United States Postal Services-temp
08.2021 - 10.2022
Logistics Specialist (92A)
United States Army National Guard
11.2020 - Current
Security Officer
(G4s) Blumenthal Arts Center
01.2019 - 02.2020
Associate Recycler
Foxhole Recycling Center
10.2018 - 11.2020
Bachelor of Arts - Visual Arts
Saint Augustine's Unversity
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