SARA CROWSON
College Station
Summary
Friendly, energetic, and community-focused professional with a strong background in customer engagement, dispatch logistics, and sales operations. Recognized for excellent communication skills, attention to detail, and a passion for helping others. Proven ability to work well in fast-paced environments while maintaining a positive attitude and delivering outstanding customer experiences. Resourceful Front of House Employee known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and time management. Excel at using communication, adaptability, and teamwork to enhance guest experience and streamline operations. Committed to maintaining welcoming and organized front-of-house environments.
Overview
7
7
years of professional experience
Work History
Front-of-House (FOH) Employee
Grub Burger Bar
College Station
11.2025 - Current
- Provided attentive, friendly service to guests while coordinating with FOH and BOH teams to maintain smooth operations.
- Handled seating, order coordination, and customer inquiries with speed and professionalism.
- Ensured a positive dining experience by maintaining cleanliness, supporting team members, and responding quickly to guest needs.
Hostess
Fish Daddy's Grill House
College Station
07.2025 - 10.2025
- Warmly greeted and seated guests while maintaining a smooth and organized dining room flow.
- Managed waitlists and communicated accurate wait times during high-traffic hours.
- Assisted servers and management by coordinating table turnover and keeping the front-of-house area clean and efficient.
Call Center, Dispatch, and Accounting
A#1 Air
Lewisville
06.2021 - 07.2025
- Delivered exceptional customer service by addressing inquiries, resolving concerns, and scheduling service appointments.
- Coordinated with service technicians to ensure timely dispatching, optimizing routes and reducing response times.
- Assisted with billing, invoicing, and payment tracking to support department accuracy and efficiency.
- Built strong customer relationships through consistent follow-up and clear communication.
Sales Representative
Glo Sun Spa
Grand Prairie
03.2019 - 06.2021
- Created personalized customer experiences based on clients' needs and recommendations.
- Promoted memberships and retail products, consistently exceeding sales goals.
- Maintained a clean and welcoming spa environment while managing opening and closing duties.
- Developed a loyal client base through knowledgeable, friendly service.
Education
B.S. - Political Science
Texas A&M University
College Station, TX01.2026
Undergraduate Coursework -
Tarrant County College
Arlington, TX01.2024
High School Diploma -
James Martin High School
Arlington, TX05.2021
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Project management
- Data analysis
- Public speaking
Activities Involvement
Pre-Law Society, Texas A&M University, Member, 08/01/25, Present, Participate in workshops, events, and discussions focused on law school preparation and legal career exploration., Engage in networking opportunities with law students, professors, and legal professionals.
Timeline
Front-of-House (FOH) Employee
Grub Burger Bar
11.2025 - Current
Hostess
Fish Daddy's Grill House
07.2025 - 10.2025
Call Center, Dispatch, and Accounting
A#1 Air
06.2021 - 07.2025
Sales Representative
Glo Sun Spa
03.2019 - 06.2021
B.S. - Political Science
Texas A&M University
Undergraduate Coursework -
Tarrant County College
High School Diploma -
James Martin High School