Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.
Drive reimbursement for multimillion dollar company through accurate and timely completion of Medicare and Medicaid assessments.
Track facility infections, communicate with local health department, oversee COVID testing.
Ensure the health and safety of 84 Residents and over 100 staff members.
Oversaw the daily running of the unit which included ensuring Residents were provided excellent care, performed ongoing assessments for MDS, documented routinely on falls, NAR, psychotropic medications, coordinate communication with Residents, staff, MD, and families.
Provided support and ensured conflict resolution for Residents, family members, and staff.
Provided staff education, audits, and in-services to ensure compliance with internal polices and state regulations for over 100 staff members.
Taught nurse aide training classes, ensuring students met state and federal regulations.