Sara DeSmet
Sioux Falls,SD
Summary
With 16 years of diverse customer service experience in fast food, banking, grocery stores, gas stations, and hotels, I bring a wide range of skills to the table. Strengths include efficient time management, meticulous filing, accurate money counting, and exceptional guest relations. As an authorized worker in the US, ready to utilize expertise to support any employer seeking a dedicated and versatile customer service professional.
Overview
8
8
years of professional experience
Work History
Merchandiser/Trainer
Retail Merchandising Services
Sioux Falls, South Dakota
10.2022 - Current
- Service both local Target stores
- Managed inventory of 10 specific brands in retail environment.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Casino Host
Golden Coin Casino
Sioux Falls, South Dakota
05.2021 - 10.2022
- Cash approximately 50 Lottery Tickets per day
- Bartend
- Confirm age requirements
- Took customers' orders
Sales Associate
Food-N-Fuel
Sioux Falls, South Dakota
05.2021 - 10.2022
- Help customers
- Stock
- Place product orders
- Handle cash
- Processed customer transactions
Interactor
Washington Pavilion
Sioux Falls, South Dakota
04.2022 - 10.2022
- Hang out with children and parents
- Open science center
- Start and stop movies
- Concessions
- Concessions prep
- Concessions Inventory
Front Desk Receptionist
Sleep Inn
08.2019 - 05.2021
- Managed guest check-in and check-out processes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Bartender
Gaslight Lounge
04.2017 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associates - Medical Coding
Southeast Technical Institute
Sioux Falls, SDDiploma - Bookkeeping
Southeast Technical College
Sioux Falls, SD05.2024
High school diploma - General Studies
Roosevelt High School
Sioux Falls, SD05.2007
Skills
- Microsoft Word
- Microsoft Excel
- Clerical Experience
- Typing
- Data Entry
- Microsoft Outlook
- Restaurant Management
- Time Management
- Microsoft PowerPoint
- Merchandising
- Retail Sales
Accomplishments
- Supervised team of 5 staff members.
- Led merchandising and inventory management at 2 retail stores.
- Initiated daily store counts, orders and acquired proper products for 1 retail locations.
Languages
English
Native or Bilingual
Timeline
Merchandiser/Trainer
Retail Merchandising Services
10.2022 - Current
Interactor
Washington Pavilion
04.2022 - 10.2022
Casino Host
Golden Coin Casino
05.2021 - 10.2022
Sales Associate
Food-N-Fuel
05.2021 - 10.2022
Front Desk Receptionist
Sleep Inn
08.2019 - 05.2021
Bartender
Gaslight Lounge
04.2017 - 08.2019
Associates - Medical Coding
Southeast Technical Institute
Diploma - Bookkeeping
Southeast Technical College
High school diploma - General Studies
Roosevelt High School
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