Sara Dressler
Ooltewah,TN
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Very dependable, communicative, and family oriented. Major focuses include on time billing, effective and timely communication with customers, payroll, incredible organizational skills and a keen eye for detail.
Overview
19
19
years of professional experience
Work History
Office Manager
Rain Dance Irrigation And Lighting, LLC
04.2014 - 04.2024
- Proficient in Quickbooks for 14+years, Microsoft office and outlook, google drive, spreadsheets, etc.
- Handled weekly payroll, hour by job entry, and timesheets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided great customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Reconciled accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Controlled finances to lower costs and keep business operating within
- Worked hard to create a positive work environment.
- Recruited, interviewed and hired employees.
Service Administrator
Terra Nova Design
01.2005 - 04.2012
- Managed a high volume of service requests.
- Quickbooks and mapping, zones and territories.
- Facilitated clear communication between clients and service techs through concise documentation and effective followups.
- Trained new employees on company procedures and software systems.
- Collaborated closely with technicians to ensure proper scheduling and allocation of resources for optimal results.
- Organized regular team meetings for better communication, fostering a positive work environment conducive to productivity.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
Education
Social Work
George Mason University 2002-2004
Fairfax, VAHigh School Diploma With Honors -
Potomac Falls High School
Potomac Falls, VA06.2000
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Billing
- Scheduling and calendar management
- Payroll Processing
- Document Management
- Payroll and budgeting
- Account Reconciliation
- Scheduling
- Inventory Control
- Employee Supervision
- Staff hiring
- Supply Management
- Expense Reporting
- Event Coordination
- Workflow Planning
- Computer Skills
- MS Office- Quickbooks savvy
- Teamwork and Collaboration
- Team Development
References to contact
Bill Strickland - former boss 410-320-7685
Rhonda Holsinger - former boss 443-497-1909
Pastor Chris Sheets - 815-545-2091
Timeline
Office Manager
Rain Dance Irrigation And Lighting, LLC
04.2014 - 04.2024
Service Administrator
Terra Nova Design
01.2005 - 04.2012
Social Work
George Mason University 2002-2004
High School Diploma With Honors -
Potomac Falls High School
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