Sara Durham
Wilmington,DE
Summary
Organized and dependable mental health professional with 10 years of experience. Passionate about client care, rights and access to services.
Overview
9
9
years of professional experience
Work History
Care Coordinator
National Center For Advocacy And Recovery, Inc.
07.2023 - Current
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Managed client caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Clinical Specialist
Cumberland County Guidance Center
01.2020 - 07.2023
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
- Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
Outpatient Therapist
Healthcare Commons
05.2019 - 11.2019
- Improved patient outcomes through the implementation of evidence-based therapeutic interventions tailored to each client's needs.
- Increased client satisfaction rates with empathetic counseling approaches that fostered trust and rapport in therapeutic relationships.
- Conducted thorough assessments for new patients, identifying appropriate diagnoses and developing targeted treatment goals.
- Streamlined documentation processes while maintaining HIPAA compliance, ensuring accurate and timely record management.
Children's Partial Care Program Director
Healthcare Commons
09.2018 - 05.2019
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Established strong partnerships with internal and external stakeholders for collaborative problem solving.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Case Manager
Daytop Village Inc.
06.2015 - 09.2018
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Fostered open lines of communication with clients' families and support networks, involving them in the case management process as appropriate.
Education
Master of Science - Psychology
Southern New Hampshire University
Manchester, NH05.2018
Bachelor of Science - Psychology
University of The Sciences
Philadelphia, PA05.2013
Skills
- Multidisciplinary team collaboration
- Progress Monitoring
- Documentation
- Case Management
- Mental Health Services
- Professionalism
Timeline
Care Coordinator
National Center For Advocacy And Recovery, Inc.
07.2023 - Current
Clinical Specialist
Cumberland County Guidance Center
01.2020 - 07.2023
Outpatient Therapist
Healthcare Commons
05.2019 - 11.2019
Children's Partial Care Program Director
Healthcare Commons
09.2018 - 05.2019
Case Manager
Daytop Village Inc.
06.2015 - 09.2018
Master of Science - Psychology
Southern New Hampshire University
Bachelor of Science - Psychology
University of The Sciences
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