Sara Dyson
Springfield,VA
Summary
Dynamic operations and program management professional with over 8 years of experience leading high-performing teams, coordinating multifaceted programs, and enhancing system efficiencies to drive organizational success. Demonstrated expertise in managing complex operations, fostering organizational growth, and cultivating strong relationships with clients, staff, and stakeholders. Adept at identifying opportunities for process improvement and implementing strategic initiatives that align with corporate goals. Open to remote, hybrid, or in-person roles in operations, customer success, or program management to leverage skills in a forward-thinking organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager & Head Coach | Operations & Programs
Halo Fitness Experience
Burke, VA
02.2023 - 01.2026
- Directed daily operations across multiple business studios serving hundreds of members and families.
- Led hiring, onboarding, training, scheduling, and performance management for coaching and administrative staff.
- Managed member engagement, retention initiatives, and customer service operations.
- Developed and implemented systems for scheduling, payroll coordination, and program delivery.
- Planned and executed large-scale events, fundraisers, and community initiatives.
- Oversaw facility standards, inventory and supply ordering, equipment maintenance, and safety compliance.
- Designed and supported youth, adult, and specialty programs under a unified operational structure.
- Managed marketing initiatives, referral programs, and community partnerships to drive revenue growth.
- Handled conflict resolution, complaint management, and client relations.
Children & Family Minister | Program & Volunteer Management
Abiding Presence Lutheran Church
Burke, VA
05.2014 - 07.2019
- Directed children and family programming serving diverse congregational groups and community needs.
- Coordinated, trained, and supervised volunteers and program leaders.
- Designed curriculum and educational materials for weekly and seasonal programs.
- Planned and executed large scale community outreach and family engagement initiatives.
- Collaborated with church leadership on strategic planning and ministry development.
- Managed scheduling, communications, and event logistics.
- Built strong relationships with families, schools, and community partners.
Education
Bachelor of Science - Physical Education
George Mason University
Fairfax, VASkills
- Operations, Program & Project Management
- Team Leadership, Training & Development
- Client & Customer Success Management
- Process Improvement & Performance Reporting
- Marketing, Outreach & Event Management
- Scheduling, Resource & Inventory Management
Certification
CrossFit Level 1 Trainer Certification (Leadership & Coaching Focus)
Timeline
Assistant General Manager & Head Coach | Operations & Programs
Halo Fitness Experience
02.2023 - 01.2026
Children & Family Minister | Program & Volunteer Management
Abiding Presence Lutheran Church
05.2014 - 07.2019
Bachelor of Science - Physical Education
George Mason University