Dedicated and detail-oriented graduate with a Bachelor of Arts in Sociology, passionate about understanding societal dynamics and human behavior, seeking to leverage my academic foundation and enthusiasm for social services in a rewarding role. I am eager to contribute to an organization dedicated to improving the well-being of individuals and communities.
Overview
11
11
years of professional experience
Work History
Pizza Delivery Driver
Pizza Hut
Buena Park, CA
12.2021 - 08.2022
Communicated with restaurant staff to coordinate deliveries and obtain destination addresses.
Navigated urban and rural delivery routes and delivered food items on time.
Maintained a clean traffic record and kept vehicle clean and in top operating condition.
Maintained vehicle according to company and state safety requirements.
Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
Documented time of delivery to record the completion of orders.
Reviewed orders before and after delivery to verify completeness, correct charges, and customer satisfaction.
Maintained positive relationships with customers to promote further business opportunities.
Lead Cook/Assistant Manager
Aztec Grill/Redwood Oil Company
Weaverville, CA
07.2015 - 02.2018
Followed established procedures and requirements for safe food handling, storage, and service.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Trained, managed, and guided kitchen staff to improve overall performance, service quality, and productivity.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Took accurate inventory counts before and after shifts to complete food inventory or storage sheets.
Managed portion control using correct utensils during preparation and plating.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Replenished food items from inventory and rotated ingredients.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Grilled and deep-fried various foods from meats to potatoes.
Used standardized recipes and other instructions to prepare food.
Waitress
Marino's Pizzeria & Restaurant
Weaverville, CA
08.2011 - 07.2015
Greeted customers, answered questions, and recommended specials to increase profits.
Trained new employees to perform duties.
Maintained accuracy while handling payments, giving change, and printing receipts for customers.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
Presented menus to patrons to answer questions about menu items and make recommendations.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages.
Served food and beverages to patrons and confirmed complete orders.